Ryan Fier, MHA

Ryan Fier, MHA

Intern

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location of Ryan Fier, MHAIndianapolis, Indiana, United States

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  • Timeline

  • About me

    Associate Vice President - Riverview Health Physicians

  • Education

    • Indiana University-Purdue University at Indianapolis

      2015 - 2017
      Master of Health Administration Health Policy and Management
    • Wabash College

      2009 - 2013
      Bachelor of Arts (B.A.) Biology, General
  • Experience

    • Volunteers in Medicine - Columbus Regional Hospital

      May 2011 - Aug 2011
      Intern

      1. Familiarized myself with the management/business-side of how a medical non-profit organization operates and maintains itself. 2. Worked in the pharmacy and learned an efficient process of dispensing medications and managing the supply and demand of those medicines.

    • Columbus Regional Hospital

      May 2012 - Aug 2012
      Medication Safety Intern

      1. Exposed to the application of Lean/Six Sigma tools and techniques to improve patient safety.2. Participated in a quality improvement project that aligned with the strategic goals of the Quality & Safety team and the multidisciplinary Medication Safety team at Columbus Regional Hospital.3. Evaluated the medication administration process in the gemba, collected data and identified improvement opportunities for systems/processes at risk for error or unsafe medication administration. Show less

    • Developmental Services Inc

      Jul 2013 - Dec 2013
      Client Staff Worker

      1. Worked with mentally and physically challenged patients to help them lead a normal life. 2. Administered medications and carried out behavior goals set by their behavioral specialist. 3. Helped patients integrate into society by attending community functions, such as Bingo.

    • Columbus North High School

      Jun 2014 - Jan 2018
      Men's Soccer Coach

      Assistant Coach of Varsity and Head Coach of Junior Varsity teams.

    • Columbus Behavioral Center

      Jun 2014 - Aug 2015
      Mental Health Technician

      1. Functioned as an active part of the treatment team, providing continuous patient care, supervision, interaction, and role modeling to patients ranging in age from late childhood through late adolescence. 2. Led group therapy sessions.

    • Columbus Express Soccer Club

      Aug 2014 - Jun 2020

      1. Coaching/Teaching players the game of soccer while instilling important life values.2. Creating an environment to teach new concepts and habits by developing specific practice plans and conducting practice. 1. Responsible for conducting and managing soccer training focusing on technical skills for all club teams.2. Successfully developed and implemented a Juggle Club program in the club - the program promoted players to juggle a soccer ball outside of regular practice by providing prizes after attaining certain levels.

      • Head Soccer Coach

        Aug 2014 - Jun 2020
      • Assistant Technical Director

        Aug 2014 - May 2015
    • GroupOne Health Source, Inc.

      Sept 2015 - Jun 2017
      Health Administration Intern

      1. Facilitated a cross-functional team in using Lean tools and concepts to improve the use of an employee engagement tool; improved average participation rate from 33% to roughly 70%.2. Analyzed data reported results, and provided a recommendation for a call flow design that reduced call center call length by 1.5 minutes on average.3. Devised an operational staffing and right-sizing formula that revealed roughly $100,000 in staffing inefficiency.

    • DR Soccer, LLC

      Jan 2016 - Jan 2018
      Co-owner and Co-founder

      1. Planning, managing, and developing a small side-business that provides off-season soccer training and playing opportunities.2. Analyzes financial and operational data for business and program development.3. Develops marketing material for outreach to target market.4. Managed a project that implemented a company website and online payment system.

    • Indiana University Health

      Mar 2016 - Mar 2016
      Lean Rapid Improvement Event (RIE) Volunteer

      1. Participated in an event that reduced credit holds from 8/week to 0/week and reduced invoices received without a P.O. number from 150/week to 36/week.2. Experienced the culture of transformation (process/quality improvement) in the healthcare industry.

    • Indiana University Health

      Jun 2017 - Jun 2024
      • Service Line Administrator - Neonatal-Perinatal Medicine

        Jan 2023 - Jun 2024
      • Practice Administrator - Pediatric Critical Care

        Feb 2021 - Jan 2023
      • Practice Manager - Cardiology

        Apr 2019 - Feb 2021
      • Lean Transformation Deployment Leader

        Jun 2017 - Apr 2019
    • Riverview Health

      Jun 2024 - now
      Associate Vice President
  • Licenses & Certifications

    • Lean - Bronze Training

      Simpler Consulting, an IBM Company
      Oct 2017
    • Lean - Silver Training

      Simpler Consulting, an IBM Company
      Apr 2018
    • Lean - A3 Thinking & Problem Solving

      Simpler Consulting, an IBM Company
      Aug 2017
    • Lean - Green Awareness Training

      Simpler Consulting, an IBM Company
      Jun 2017
  • Volunteer Experience

    • Communications Committee Member

      Issued by Indiana Healthcare Executives Network on Jan 2018
      Indiana Healthcare Executives NetworkAssociated with Ryan Fier, MHA
    • Board Member

      Issued by Columbus Express Soccer Club on Feb 2021
      Columbus Express Soccer ClubAssociated with Ryan Fier, MHA
    • Mentor (Big Brother)

      Issued by Big Brother Big Sister Foundation, Inc. on Feb 2018
      Big Brother Big Sister Foundation, Inc.Associated with Ryan Fier, MHA