
Neda Lotfi
Business Data Analyst

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About me
Data Analyst | M.Sc. Applied Computer Science | Machine Learning, Python, SQL, Power BI, Tableau | 5+ years in Data Analytics, KPI Reporting & CRM | Data-Driven Business Strategies, Proactive Problem Solver
Education

Southeast Missouri State University
-Master's degree Applied Computer Science
Payame Noor University
-Bachelor's degree Industrial Engineering
Experience

Golrang Industrial Group
Jan 2016 - Apr 2018Business Data Analyst- Decreased production waste by 4% through collecting and analyzing data and providing strategic solutions using Excel.- Decreased equipment’s maintenance downtime by 45 minutes per day through implementing equipment’s PM.- Identified inefficiencies and bottlenecks in existing processes and proposed innovative solutions for streamlining operations, enhancing productivity, maximizing cost-effectiveness and improved company KPIs with collaborating other departments.- Implemented Quality Management System, ISO 9001, 14001, 45001 standards, ERP data system, 5S, GMP, CRM, QA and QC requirements, FMEA and risk analysis, delivered comprehensive procedures, and audited QMS requirements to achieve organizational goals. Led cross-functional projects with multiple stakeholders to improve performance and efficiency. Show less

Zarrin Barg Persia Paper Ind
May 2018 - Jun 2020Business Intelligence Analyst- Increased DIP production yield by 16% through collecting and analyzing data using advanced Excel and Power BI.- Decreased customer complaints rate by 9% through evaluating customer complaints data using Agile Methodology.- Increased sales by 3% utilizing data analysis techniques and dashboarding in Power BI to identify market trends, monitoring KPIs and daily operational metrics and monthly reports and collaborate with marketing teams to develop targeted campaigns.- Implemented Quality Management System, ISO 9001, 14001, 45001 standards, ERP data system, 5S, GMP, CRM systems, QA and QC requirements, FMEA and risk management, SWOT analysis for strategy development, and audited QMS requirements to ensure efficient and sustainable operations. Managed multiple projects and balanced multiple priorities and deadlines simultaneously. Show less

Southeast Missouri State University
Apr 2022 - now- Increasing international students’ enrollment yield by 11% through optimizing international admissions processes and conducting predictive and descriptive statistical analysis on historical admissions data.- Accelerating applications processing by 80% and decreasing the time from 25 to 5 days through driving insightful recommendations and solved complex problems in Element 451 and and ensuring customer needs are met.- Developing reports and communication with stakeholders to identify opportunities for improvement.- Implementing comprehensive recruiting analysis to identify preferences of prospective international students and strategically guiding targeted marketing efforts to maximize enrollment rates.- Extracting data from a variety of sources, execution of data validation and conducting data cleaning and merging to support reliable data analysis and reporting in order to transform insights into actionable strategies across CRM system.- Gathering requirements and updating functional documentation to be utilized for organizational purposes. Mentoring and leading team members, assisting them in their professional growth and ensuring the development of a high-performing team. Show less - Improved applications processing time by 37% and reduced the time from 40 to 25 days in Element 451.- Collected and analyzed large volumes of data to identify trends to increase enrollment yield.- Utilized multiple software platforms to create and maintain data files in customer relationship management (CRM) system and information system (Ellucian Banner, Element 451, and Banner Document Management).- Ensured accurate and up-to-date data and performing data cleaning, merging and validation tasks to support reliable analysis and reporting using Element 451. Show less
Data Analyst and Admissions Coordinator
Aug 2023 - nowData Analyst and Admissions Specialist
Apr 2022 - Jul 2023
Licenses & Certifications
- View certificate

Tableau for Data Science
UdemyDec 2023 - View certificate

Microsoft Azure
UdemyJul 2023 - View certificate

Machine Learning and Data Science Bootcamp
UdemyDec 2023 - View certificate

Data Science Methodology
IBMAug 2023 - View certificate

Statistics for Data Science with Python
IBMDec 2023 - View certificate

SQL Bootcamp
UdemyJun 2023 - View certificate

Analyzing and Visualizing Data with Microsoft Power BI
UdemyMay 2023 - View certificate

Applied Data Science - Capstone
IBMMay 2023
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