Hyw Davies

Experience

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  Wall Street English China

  Dec 2001 - Dec 2009

  Teacher and Manager

  Taught ESL and business English to corporate clients. Developed bespoke courses for Lenovo; SAIC; Hewlett-Packard; Shanghai local government.Managed 3 different schools.

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  British Council

  May 2006 - May 2008

  IELTS Examiner

  Invigilated IELTS examinations, held IELTS speaking tests, marked IELTS papers to international standards as set by the British Council and IDP.

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  Pearson

  Jan 2010 - May 2015

  National Service Training Manager

  Assigned to build and launch the corporate training team for a rapidly growing organization. Managed an annual payroll budget of 5 million RMB. Provided strategic support and to executives of all departments on employee, regulatory, and business issues. Developed a competency-based professional development program. Managed a multi-nationality, distributed team of Learning and Development professionals across 6 cities and a specially-recruited team of online trainers.• Created the Wall Street Induction and Professional Development Programs, now used as standard across all 28 countries and territories where Wall Street operates.• Wrote and Launched the Standard Operating Procedures, now used as standard in all Wall Street China centers and as a benchmark for other Pearson Business Units.• Built and managed the Wall Street Online Training Division that led to over 100% internal sales achievement for the 3 years running and generated over 12 million RMB of Corporate revenue.• Member of Wall Street University Executive Committee, building training and development programs that doubled the average tenure of our Learning and Development specialists.• Managed an average of 14 projects each year with a 100% success rate, 100% within budget and 85% delivered on time or early.• Built and implemented the Wall Street English Internal Recertification Program, recertifying over 1000 staff annually. Show less

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  51Talk

  Jun 2015 - Jun 2018

  Training Operations Director

  Part of a team that took 51 Talk to IPO on the NYSE. Grew online teacher headcount by 100% year-on-year for 3 consecutive years. Built systems to provide management of over 10,000 teachers and a culture of self-management and organisation to allow this. Drove down turnover and operating cost consistently while maintaining operational quality.Created the 51Talk Teaching Quality Standards, now used as standard across all 17,000 teachers.

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  Beluga Consulting Co. Ltd.

  Jun 2018 - Aug 2022

  Director, Training Operations and Product Development

  Co-founded a company supplying consulting services on Staff Development, Operations Management and Organizational Development for a range of companies within the Greater China Education market. Multiple roles in bespoke leadership development and coaching at management and executive level.

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  Wellington College China

  Aug 2022 - now

  IELTS Teacher, Extended Project Coordinator