Rajasekar Yuvaraj

Experience

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  Narayana Health

  Sept 2014 - Apr 2018

  Implementation Engineer

  • Gathered requirements, conducted functional testing, provided user training and support for HIS and LIS applications.• Implemented software for assigned projects, meeting quality and timeline standards.• Conducted functional testing, parallel testing, and version testing on configured applications.• Collaborated seamlessly with program management and cross-functional teams to ensure the timely rollout of software updates and critical patches across diverse units.• Established effective working relationships with vendor through on-site visits and conference calls.• Effectively communicated client needs, facilitating clear and timely communication.• Mitigated project risks and offered strategic recommendations, contributing to client success and satisfaction.• Documented project activities, including training plans, site visit reports, and other relevant documents.• Championed the review and approval process for user customization requests, while designing efficient workflows for new modules and generating key MIS reports.• Offered essential Oracle front-end support, managing vital tasks such as vendor/user creation, responsibility assignment, approval hierarchy setup, and department/service center/store creation.• Demonstrated professionalism and knowledge of healthcare and business environments. Show less

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  ICT Health

  May 2018 - Jun 2020

  Functional Consultant - Implementation & Project Delivery

  • Collaborated closely with healthcare clients to comprehend their business processes, requirements, and challenges.• Conducted comprehensive functional assessments, gap analyses, and process mapping to identify optimization opportunities.• Provided expert guidance in configuring and customizing healthcare software solutions, ensuring alignment with industry best practices.• Designed, configured, and customized healthcare software solutions to address client needs and industry standards.• Led requirement gathering workshops, documenting both business and functional requirements for seamless software implementation.• Collaborated with technical teams during solution design and development phases, ensuring adherence to functional requirements.• Conducted rigorous software testing, encompassing unit, integration, and user acceptance testing, guaranteeing the delivery of quality results.• Supported end-users through training and assistance, resolving inquiries, issues, and concerns during the implementation lifecycle.• Ensured compliance with regulatory standards and data security requirements, analyzing and suggesting enhancements for healthcare workflows.• Developed comprehensive project documentation, including requirements, design specifications, user manuals, and process flow diagrams.• Stayed updated with industry trends, emerging technologies, and regulatory changes in healthcare and healthcare IT.• Acted as a bridge between technical teams and healthcare clients, effectively translating complex technical concepts into understandable terms.• Offered post-implementation support, addressing user inquiries, resolving issues, and optimizing solutions as necessary. Show less

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  PT ICT Health Indonesia

  Jul 2020 - now

  Functional Consultant