Pia Medel

Experience

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  General Drug & Pharmaceutical (Subsidary of United Laboratories, Philippines)

  Jun 2004 - Aug 2007

  Quality Assurance Officer

  • Responsible for document management systems, assure ongoing compliance with quality and industry regulatory requirements • Monitored and followed-up purchase orders. • Maintains and monitors the corrective action system for documenting and resolving non- conformances

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  Emerson Network Power

  Sept 2007 - Mar 2008

  Purchasing Expediter

  • Coordinated with departments the required specifications, quantity and delivery of requested items. • Monitored and followed-up purchase orders. • Managed supplier relationship • Complied with service level agreement and internal customer satisfaction

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  Le Méridien Dubai Hotel + Conference Centre

  May 2008 - Aug 2008

  Finance Secretary

  • Managed daily calendar and itineraries of the Director of Finance.• Assisted guest and visitors of the Director of Finance.• Prepared Financial reports• Maintained filing system. • Drafted internal memos and outgoing correspondences.• Coordinated with other departments. • Handled purchasing of equipment and other hotel-related materials.• Prepared Capital Expenditures and Purchase Requisition

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  Al Gurg Electronics

  Aug 2008 - May 2009

  Office Administrator cum Receptionist

  • Attended customer enquiries and addressed their complaints• Handled administrative works, stationery purchases, fleet maintenance & insurance contracts and office machine repairs• Maintained contracts and personnel files i.e. medical and labor documents.• Dealt with travel agency and handled courier services.• Followed-up payment receivables.

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  Al Gurg Paints

  Jun 2009 - May 2021

  Customer Service Executive

  • Managing quotations and customer records maintenance.• Providing/recommending sales price/rates as per guideline.• Processing of orders, sample requests and route creation.• Attending customer enquiries and addressing their complaints.• Providing timely feedback, customer support and delivery coordination.• Developing and maintaining relationship with potential and existing clients.• Following-up in active customers.• Preparing credit limit report for sales managers.• Interfacing with other departments i.e. Sales, Planning, Accounts, Production, Quality Assurance and Logistics• Participating ISO Audits ( Internal & External). Show less