Eric Ramsdell

Experience

• 

  Northern Arizona University — College of Engineering & Technology

  Oct 1995 - Aug 1997

  • Managed all College of Engineering networks, Sun Solaris systems, and PC-to-Unix software interfaces between IBM PC compatibles and Sun Sparc workstations• Trained the new System Administrator • Installed and upgraded Sun Solaris operating systems and software, and installed Sun Sparc hardware• Maintained Ethernet LAN hardware and wiring• Wrote and maintained administration scripts in Bourne, Korn, and C shells• Performed general systems administration and assisted the System Administrator as needed

  • Interim System Administrator

    Feb 1997 - Aug 1997

  • Unix Support Technician

    Oct 1995 - Feb 1997
• 

  AG Communication Systems/Lucent Technologies Inc.

  May 1998 - Jan 2004

  • Created, maintained, reviewed, and executed test cases for system and equivalency test suites• Identified anomalies and worked with developers to find solutions• Tested solutions of documented anomalies to ensure functionality and compatibility with existing code• Collaborated with project management to lead test teams for maintenance and emergency releases• Performed baseline verification testing on new builds and reported build quality metrics• Reviewed system requirements documentation for completeness and testability• Assisted in troubleshooting and maintaining VoIP test environment, telecom equipment, and test network• Developed productivity tools using C++, Java, JavaScript, and HTML Show less • Maintained and troubleshot software on various subsystems of the GTD-5 Central Office Switching equipment using IBM mainframe and Sun Solaris workstations• Supported transition to CodeWarrior and StarTeam toolsets• Analyzed new feature proposals for impacts to subsystem areas of responsibility• Determined workload estimates for planned software changes• Managed changes to incremental loads to ensure equivalency• Supported testers and other designers on issues dealing with subsystem areas of responsibility• Participated in source code, object code, design, and document reviews• Performed GTD-5 Pascal coding for new telephony features and source corrections using embedded programming and real-time environment techniques• Designed and implemented 8086 assembly patches for corrections to previous releases• Performed tests for new feature interactions, previous feature regression, and new release equivalency• Developed productivity tools in Unix C, C shell, and Korn shell• Created and reviewed documentation of new features using Unix Interleaf Show less

  • Lead Engineer — iMerge/EBS System Test

    Apr 2002 - Jan 2004

  • Lead Engineer — GTD-5 Software Development

    Mar 2001 - Apr 2002

  • Member of Technical Staff II — GTD-5 Software Development

    Apr 1999 - Mar 2001

  • Member of Technical Staff I — GTD-5 Software Development

    May 1998 - Apr 1999
• 

  Honeywell Process Solutions

  Mar 2004 - now

  • Port legacy code to new platforms using C++ in Eclipse, MicroAPL emulation, partially-automated assembly-to-C translation, manual translation, scripting languages, and XML configuration files for highly complex industrial automation systems used by multinational companies • Develop new functionality and capabilities for flagship client products, from solution design, work estimates and planning, coding, and unit testing through defect resolution, including multi-year initiatives• Research complex system issues, recommend solutions, and implement fixes• Create and update security threat models and related documentation in partnership with Security Architects• Initiate and maintain effective communication with management regarding project progress and issues• Perform as Scrum Master in a Scaled Agile Framework (SAFe) environment while simultaneously continuing software development• Consult and assist the India Configuration Management (CM) team as needed in providing uninterrupted build and end-user support Show less • Serve as the Bitbucket/Git Tool Owner and Bamboo Backup Tool Owner as part of the transition to the next generation of HIP Tools, governing the standards and recommendations for the use and configuration of the tools within HPS, implementing integrations with other HIP Tools, creating and conducting training, and mentoring a world-wide network of support personnel• Key participant in the standardization and rollout of a common Red Hat Linux development platform to several HPS locations, while upgrading the operating system and software to meet corporate standards, and mentoring new users on the use of the platform• Continue with the majority of responsibilities and activities listed below Show less • Act as the ClearCase Tool Owner and Backup Build Forge Tool Owner for the entire HPS business unit, setting direction for the evolution and configuration of the tools within the organization, supporting more than 2,000 users globally, and participating in the HIP Tool Owners meetings to test and roll out new/updated HIP Tools, improve tool integrations, and create new training materials• Lead the Global CM meetings, with CM teams and IT representatives from 18 world-wide sites, to discuss usage of CM-related HIP Tools, coordination of HIP Tool upgrade plans, process and tool improvements, minimum compliance criteria, migration of all source code into the DEV1 domain, and many other topics• Administer the HPS code-signing security processes and standardization activities• Act as the CCM Discipline Lead for numerous projects, and participate in a HIP CCM advisory committee to provide input and perspectives to the CCM Discipline Owner on proposed process improvements• Oversee CM builds and schedules for 47 current and legacy product lines, which average 294 builds per year• Direct the setup, testing, and rollout of new tools within the local CM team• Provide effort and cost estimates for change requests which impact the local CM team• Create and maintain SharePoint sites which host CM documents and forms used in build processes• Continue with the majority of responsibilities and activities listed below Show less • Lead a team of up to eight CM engineers across three sites, providing daily guidance, transitioning day-to-day build activities to the team members, providing frequent knowledge-transfer sessions and cross-training opportunities in order to provide a consistent year-round level of service• Support and train Release Managers in coordinating release schedules and content between four major global development sites, and assist new Release Manager in change management• Primary ClearCase administrator and support contact responsible for up to 11 Windows ClearCase servers, five Red Hat ClearCase servers, and two Red Hat workstations, providing CM and ClearCase support to 100+ developers, testers, managers, and directors, as well as supporting ClearCase administrators from 11 other world-wide sites, and managing the ClearCase software upgrades and migrations to virtual servers• Represent CM for several projects in CMMI, ISO, FDA, customer, and other appraisals and audits• Participate in several global initiatives to centralize the disparate CM teams, deploy Rational ClearCase and Build Forge throughout the business unit, and standardize a new unified development process across all sites• Design, implement, coordinate, and test automation projects across the entire CM process using Visual C++, Visual Basic, Perl, WinBatch, AutoIt3, makefiles, VBScripts, DOS batch scripts, SharePoint, and Microsoft Access• Lead projects with external vendors to prototype and evaluate build environment automation software, such as Electric Cloud and Build Forge• Manage the software configurations and maintenance of up to 29 Windows and Red Hat Linux CM build machines at two sites, including the migration from physical to virtual machines• Continue with the majority of responsibilities and activities listed below Show less • Plan, coordinate, execute, and verify builds for three major product lines and numerous smaller products• Generate and maintain build scripts, configuration specifications, and configuration records of builds• Ensure absolute reproducibility, consistency, and control of all deliverables produced by the CM team• Create, duplicate, and archive physical media for distribution to internal teams and external customer sites• Manage and maintain ClearCase and Multisite environment for the Arizona office• Organize and audit projects submitted by developers to ensure consistency with CM standards and practices• Create and maintain CM procedures to meet ISO, SEI, customer, internal, and other quality standards• Use Six Sigma tools, practices, and Green Belt knowledge to improve and streamline processes and checklists Show less

  • Senior Advanced Software Engineer — Development Engineering

    Nov 2019 - now

  • Software Engineer IV — Development Engineering

    Mar 2016 - Nov 2019

  • Software Engineer IV, Team Lead — Configuration Management

    Sept 2014 - Mar 2016

  • Software Engineer III, Team Lead — Configuration Management

    Nov 2008 - Sept 2014

  • Software Engineer II, Team Lead — Configuration Management

    Jan 2005 - Nov 2008

  • Software Engineer II — Configuration Management

    Mar 2004 - Dec 2004