Brittney Dickson

Experience

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  The Mesa Legend Newspaper (College Paper distributed within local community)

  Jan 2004 - Jan 2005

  Features Editor
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  Arizona Federal Credit Union

  Jan 2004 - Jan 2007

  Member Service Consultant

  •Managed cash and vault closing procedures.•Promoted and processed loan, CD, IRA and Money Market services. Provided excellent customer service.•Responsible for training and mentoring new hire employees so they could to achieve their highest potential.•Met and exceeded production and service goals set by industry and company standards.

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  New York Life Insurance Company

  Jan 2008 - Jan 2009

  Financial Advisor

  •Operated business independently. Obtained state licenses in Life, Health, Long Term Care and Disability insurance.•Marketed products and services through cold, warm, and community-event marketing.•Managed budget, calendar, and travel. Performed daily administrative and clerical duties.•Received extensive training and experience in financial services and sales.

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  Corinthian Colleges

  Jan 2009 - Apr 2013

  Senior Financial Planner

  Senior Financial Planner (Military Specialist) | 2011 to 2013 (Tempe, AZ)Student Financial Planner II | 2011 (Tempe, AZ)Student Financial Planner I | 2010 to 2011 (Tigard, OR)Corinthian Colleges Inc., Everest University Campus & Online•Completed all levels of Federal Financial Aid advisement, loan processing, disbursement, and account management. •Quickly promoted within the organization twice. Immediately started mentoring new hire employees and assisted in formal new-hire training.•Ultimately brought onto a dedicated team that created and presented military-specific training for the finance department, as well as continued training on VA Military Benefits for entire Military Specialist team, including admissions, finance and student services/advisement. Successfully created win-win’s between differing departments priorities.•Worked exclusively with veteran and active-duty students to guide them through applying for their military education benefits, and supporting their unique needs as adult learners.•Served as team lead and training mentor on Military Finance Team. Directly supported Director of Student Finance.•Organized and led focus groups, team meetings as well as formal trainings for new hire and current employees; led special project teams and Military Benefit trainings for all site employees. Show less

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  Center for Shared Services

  Nov 2013 - Jul 2014

  Recruiter/Human Resources Coordinator

  AIRS Professional Recruiter Certification-2014•Worked closely with the hiring managers and interview teams of to ensure job requirements and expectations were clearly understood, and that all potential job candidates were assessed against appropriate criteria.-Lou Adler training and professional development recruiting approach.•Shared passion for the organization's mission, and worked to meet donor expectations and goals.•Strategic sourcing experience for a wide variety of positions, from entry to executive level in all departments.•Managed full life cycle recruiting process to meet the various staffing needs of the organization.•Added value by creating a memorable candidate experience.•Followed a market-based management approach per company standards, and retained a unique focus on company culture fit and long-term employee fulfillment. Show less

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  Salix Pharmaceuticals

  Nov 2014 - Mar 2015

  Market Operations & Compliance Coordinator-Contract

  • Worked on highly scrutinized special project team implementing new sales force policy/procedures. • Coordinated daily with managers and sales reps to ensure education and compliance of new policy. Responsible for tracking and presenting results of project progression. • Responsible for several companywide audits, various weekly reporting, and project data management. • Worked closely with vendor to develop SOP’s to create faster response times, increase efficiencies and streamline communications.*Company was unexpectedly acquired and the entire department was reorganized-contract to hire positions were eliminated. Show less

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  Rodan and Fields

  Nov 2015 - Dec 2020

  Executive Product Consultant-Business Recruitment

  • Responsible for Social Media Content Creation. Developed Multi-Media Advertising Strategies.• Used customer and digital data to create personalized marketing campaigns. • Customer account management, recruitment, onboarding and retention of new consultants. • Responsible for innovative marketing strategies that broaden network, increase activity and encourage brand loyalty. • Created metrics for consultant teams to increase productivity, brand awareness and drive sales.

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  SciMed Solutions, Inc.

  Nov 2018 - Dec 2022

  HR & Operations Manager

  •Sourced, presented, and obtained c-suite buy-in for full implementation of new HRIS system; Solely responsible for implementation build-out, employee training, and creating engagement on the platform. •Responsible for full life cycle employee experience including hiring, verification, onboarding, termination/off-boarding. •Facilitated benefits administration, annual negotiation in partnership with broker, and open enrollment for HRIS benefit integration and COBRA •Payroll, benefits, and semi-annual company-wide employee engagement event management.General finance, month-end close, quarterly reports, presenting projections and recommendations to c-suite. •New policy creation and implementation, annual review, revision of Employee Handbook and Non-technical SOPs + creation of new SOP’s as needed. •Key contributor in navigating the company through COVID, PPP approval, and forgiveness.•Maintained the employee experience, team building, and company culture through a remote transition due to the pandemic. •Responsible for office renovation design, vendor coordination, and timeline management*A/P, A/R & NC/VA Payroll* Zenefits & Rippling Payroll & HRIS experience Show less

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  ACT Power Services

  Jan 2023 - now

  Senior Human Resources Generalist

  -Sole HR entity at aggressively growing start-up, post-acquisition -Mid-level and senior leadership development -Responsible for Gusto to ADP-Workforce Now transition-HRIS-New Hire Experience buildout-creating efficiency and bringing processes spread throughout departments into a centralized HR function. -Onboarding and Offboarding of primarily remote employees across 14 states -New policy creation and employee handbook review-Employee issues resolution and new manager coaching-Multi-state Payroll-MS Suite, Teams, ADP Workforce Now, Gusto (HRIS & Payroll) Show less