
Yasmin Sanghera
Checkout Operator

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About me
Customer Success Manager
Education

Trinity Catholic School Leamington Spa
2006 - 2014A Levels I.T, Business Studies, Photography, English Literature B, C, C, D
Trinity Catholic School
2006 - 2014GCSE 11 GCSE A-C Including Maths and English
The University of Wolverhampton
2014 - 2017Bachelor of Arts with Honours Event and Venue Management 2:1Studying Event and Venue Management with modules such as leading and managing in organisations, functions and special events, service marketing, entrepreneurial creativity and innovation, employability: the HR and finance, research themes in events, understanding event and venue management, understanding the leisure business, leisure industries management, global citizenship culture and diversity in leisure, employability the world of work and developing leisure enterprises understanding… Show more Studying Event and Venue Management with modules such as leading and managing in organisations, functions and special events, service marketing, entrepreneurial creativity and innovation, employability: the HR and finance, research themes in events, understanding event and venue management, understanding the leisure business, leisure industries management, global citizenship culture and diversity in leisure, employability the world of work and developing leisure enterprises understanding management and finance. This has helped me to develop my understanding of the events industry through studying each module and be assessed through exams at the end of each semester. I graduate in September 2017 with a 2:1. Show less
Experience

Morrisons
Sept 2013 - Sept 2014Checkout OperatorI worked as a checkout operator, at the customer service desk and kiosk. Duties included serving customers, helping them find products whilst advising on the best deals and dealing with refunds. I also managed rotas for checkouts and cigarette stock ordering.

Weatherspoon
May 2015 - Dec 2016Team LeaderBar associate role includes shift work, working in a team at front of house serving customers and serving food. Duties included are stock control, training on health and safety, challenge 21 and customer service.

Novotel hotels
Dec 2016 - Jan 2017F&B AssistantRole includes shift work, working within a team serving customers at the bar and food silver service. Till operator for ordering food/drink as well as paying and assisting customer enquires

The George Wallis (Stonegate)
Jan 2017 - Jul 2017Bar StaffRole include shift work within a small team serving and taking orders from customers for both food and drink. General cleaning tasks and making sure business standards are kept at all times as well as delivering excellent customer service assisting customers and kitchen staff.

The Varsity (Stonegate)
Jul 2017 - Aug 2017Bar StaffRole includes shift work within a team serving customers both food and drink, general cleaning, supporting customers with queries and operating KMS systems and till usage.

ALS Environmental - UK & Ireland
Aug 2017 - May 2018Admin Assistant
Varsity Stonegate
May 2018 - Oct 2022Deputy Manager
Solutions For Accounting and CRM
Oct 2022 - Nov 2024Customer Success Manager
Sept 2023 - Nov 2024Support Coordinator
Oct 2022 - Sept 2023

Metropolitan Thames Valley
Nov 2024 - nowComplaint coordinator
Licenses & Certifications
- View certificate

Customer Success Fundamentals Badge
SageAug 2024
Volunteer Experience
Work Experience
Issued by Warwick Arts Centre on Jun 2013
Associated with Yasmin SangheraWork Experience
Issued by Systems Biology Centre, University of Warwick on Jan 2015
Associated with Yasmin Sanghera
Languages
- enEnglish
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