Albert Rivera

Experience

• 

  New Jersey State Police

  Dec 2011 - Jun 2013

  Criminal Investigations Lieutenant (Retired)

  An accomplished career with the New Jersey State Police, where I earned a reputation as an innovator, a leader, a motivator, and a doer. A successful and varied career which included expertise and experience in numerous and diverse roles; criminal, background and internal investigations, security, patrol, strategic planning, risk assessment, administrative, undercover operative, supervision and management.

• 

  JPMorgan Chase & Co.

  Sept 2013 - Sept 2016

  Global Security & Investigations

  ● Conducted comprehensive background investigations for potential employees and contingent workers in North America to align with JPMC hiring policies.

• 

  First Data Corporation now Fiserv

  Oct 2016 - Aug 2019

  ● Implemented efficient operational strategies to optimize staff performance and project outcomes.● Supervised internal and third-party maintenance personnel for the upkeep of 13 buildings, enhancing operational efficiency.● Oversaw third-party vendor fire and life safety teams, ensuring the implementation and effectiveness of fire safety protocols, emergency response plans, and life safety procedures. ● Led North America onboarding and background investigations, streamlining processes and enhancing security protocols.● Performed rigorous internal and external audits, ensuring team members met and exceeded security standards.

  • Director Properties at First Data Corporation

    Jun 2017 - Aug 2019

  • Senior Analyst

    Oct 2016 - May 2017
• 

  Fiserv

  Sept 2019 - Aug 2020

  Security Director

  ● Conducted thorough investigations into corporate policy violations and coordinated contact tracing efforts for North America, demonstrating strong problem-solving skills and attention to detail.● Served as a pivotal Site Leader, upholding the integrity of security measures and protocols.● Successfully led internal theft and fraud investigations, enhancing organizational security and reducing risks.● Augmented executive protection details, ensuring the safety of company leadership during critical events. Show less

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  Metro One LPSG

  Aug 2020 - Apr 2024

  Regional Account Manager

  ● Successfully negotiated bill rates for security services, maintaining client relationships and ensuring financial efficacy.● Achieved a staffing rate of 99% or better across all sites, demonstrating effective recruitment and team management.● Directed oversight of physical security and access control systems, ensuring safety across MD, NJ, NY, and PA Amazon sites.● Oversaw Metro One's fire and life safety teams, ensuring the implementation and effectiveness of fire safety protocols, emergency response plans, and life safety procedures across NY Amazon sites. ● Developed team of 600+ security and safety professionals, effectively scheduling 21,000 hours per week and managing rigorous budgets. Show less