Eugenio Baldi

Experience

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  Washington Army National Guard

  Aug 2009 - Apr 2022

  Military Occupation Specialty - Cyber Network Defender Military Occupation Specialty - Signal Support Specialist Military Occupation Specialty - Automated Logistics Specialist Military Occupation Specialty - Interior Electrician

  • AGR Soldier

    Apr 2019 - Apr 2022

  • Soldier

    Aug 2015 - Apr 2019

  • Soldier

    Jun 2014 - Aug 2015

  • Soldier

    Aug 2009 - Jun 2014
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  United States Department of Defense

  Oct 2010 - Apr 2019

  Conducting scans and remediation actions for all Information Assurance Vulnerability Assessment ALERTS (IAVA-A) messages, within the timeline set forth in the message, and provide current IAVA status to the Information Assurance Manager (IAM).Detect and block unauthorized Information Systems (IS) upon connection to the network and Report all security policy violations to the IAM.Successfully coordinate all requests from supported users for external DoD network connections during rating periodAutomate services consistently patching/updating 80% of WA ISProvide up-to-date information to IAM for the purpose of updating existing policies and procedures in an effort to maintain the accredited IA posture Show less Provide service desk customer support to Washington Army National Guard staff members (i.e. Technician, AGR, M-Day, State employees, Contractors) and provide remediation/solutions for tier 1 incidents, problems and service requests per Command, Control, Communications, Computers and Information Management (C4IM ) Service List. Basic tasks include identifying user problems, troubleshooting the cut-off connection, and identifying a solution that will ensure user’s level of service and expectations are met. Assist with encryption issues (Bitlocker), deploy image to computers, answer phone calls, assist walk-ins, third party vendor application operability, and generate trouble tickets to a tracking and resolution system, manage incoming/outgoing computers through Asset Tracking (Inventory Information Database), restock computers to prepare computers for users. Knowledge and experience with Dameware, Microsoft Windows 7, Office Suite, Active Directory Users and Computers, Remote Desktop Connection, SolarWinds, BMC Track-It!, and multiple web-based applications. Show less Process technician pay, DTS departmental accountable official, secretary of boards, manage employee training and performance files, manage PMCS suspense, GPC (Government Purchase Card) Billing Official, Authorizing Official in GFEBS (General Funds Enterprise Business System), GSA vehicle fleet management, maintain accountable property equipment, conduct accountable property reconciliation, prepare procedures and conduct annual inventories, inventory problem resolution, process requests for equipment loan, use Asset Tracking to manage computer inventory, maintain section technical library of publications, arrange services for equipment under warranty or maintenance contract, determine stock replenishment Show less Assist full-time staff with basic desktop support: encryption issues (Bitlocker/EFS), deploy image to computers, answer phone calls, assist walk-ins, third party vendor application operability, and generate trouble tickets to a tracking and resolution system, manage incoming/outgoing computers through Asset Tracking (Inventory Information Database), restock computers to prepare computers for users. Familiar with Dameware, Microsoft Windows 7, Office Suite, Active Directory Users and Computers, Remote Desktop Connection, SolarWinds, BMC Track-It!, and multiple web-based applications. Show less

  • IT Specialist (INFOSEC)

    Aug 2015 - Apr 2019

  • IT Specialist (CUSTSPT)

    Oct 2014 - Aug 2015

  • Management Assistant/IT Supply Technician

    May 2012 - Oct 2014

  • IT Specialist

    Oct 2010 - May 2012
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  UW - Applied Physics Laboratory

  Sept 2020 - Aug 2022

  Information Systems Security Manager (ISSM)
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  Boeing

  Sept 2022 - now

  Information Systems Security Manager (ISSM)