Steven Sanchez

Experience

• 

  IBM

  Jan 2010 - Sept 2013

  R2R Account Owner

  Owner of General Ledger Payroll related accounts, reporting monthly reconciliations to reach costumer expectations,Worked with North America payroll accounts, review and analyst about net payments done to US employees.Managed Travel general ledger accounts inspecting all expense reports reported by employees complying with company's policies and reported correctly with information required, Own backup responsibility to support related accounts when required.

• 

  IBM

  Feb 2014 - Jun 2022

  Senior SAP Basis Administrator Team LeadA senior SAP Basis which leads a group of technical resources to work for US and Brazil customers on activities and projects like:Application levelDMO migration between different operative system/database and EHP upgrade on one single runUnicode conversionCentrar User Administration configurationDatacenter Landscape migrations S4/HANA Upgrades Complex troubleshooting and customer recommendationApplication Memory parameterization based on SAP best practices like Zero Memory ManagementCustomer focal point for any technical matterFiori enablement and configurationSAP Business Objects Install and setup ABAP and Java systems installation and implementationSolman Setup for EWAs reportsHigh-Availability & Disaster Recovery (Pacemaker Cluster SUSE)Web Dispatcher connection setupThird party software like Vertex and BSI (Tax Factory tools)ABAP Guepardo component upgrade for Brazil systemsDatabase levelDatabase major and minor upgrade for HANA, Oracle and Sybase databasesDatabase tune for HANA and SybaseHANA Cockpit 2.0 management for DB administrationBackup & Recovery StrategyODBC connections for external DatabasesSAP Basis Administrator:Systems, Applications and Products (SAP) Basis Administrator supporting a number of customers in process like:SAP performance and tuningUpgrade of database as HANA. Sybase. Oracle and other SAP related products and components.Complete OS tasks for basis request in different platforms as Linux, AIX and WindowsMonitor SAP environment and assist in troubleshooting.Kernel patches, Support packs, Database patching, fix packs, etc.Coordinate closely with other technology teams (Storage area network (SAN), Operating system (OS), Network).Coordinate and Administer system maintenance windows.Working on client copies and system refresh.Administer transport change management. Mostrar menos Supporting the account owner in high difficult cases that should be escalated to high level management. Journal Entries review and approval in weekly basisAccount reconciliations review and approval in monthly basisEnsure team KPI’s SLA’s and operational metrics accomplishment. Provide feedback and coaching.Manage project work to ensure projects are on-time, complete and aligned with business strategies. Communicates with other departments and management to resolve problems and expedite work . Determine priorities and timetables for reconciliation activities.Working with the client in order to review and fix high level outstanding scenarios.Analyze how to improved or create new processes, reviewing and updating documentation.Working as owner of LA Payroll related GL accounts, reporting monthly reconciliations to reach costumer expectations, reviewing and validating with Payroll department that every employees received correct salary payments and any other elements related as vacation accrual and Christmas bonus calculation according with SAP system.Managed Travel general ledger accounts inspecting that all expense reports reported by employees comply with all polices of the company and reported correctly with the necessary information required, also I was part of a project in order to improve a process and make it easier for accounting. Mostrar menos

  • Senior SAP Basis Administrator

    Jan 2015 - Jun 2022

  • Mobility & Workplace Platform Management Software Packaging

    Jun 2014 - Mar 2015

  • R2R Specialist Team Leader

    Feb 2014 - Jan 2014
• 

  Procter & Gamble

  Nov 2021 - now

  SAP Basis Regional Technical Lead