Piotr Trybuś

Piotr trybuś

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location of Piotr TrybuśPrague Metropolitan Area
Phone number of Piotr Trybuś+91 xxxx xxxxx
Followers of Piotr Trybuś2000 followers
  • Timeline

    Jul 2016 - Jan 2017

    Freelance Copywriter and Translator

    Copy-Text
    Jan 2017 - Jan 2018

    Sales assistant

    Senetic
    Jul 2017 - Dec 2017

    Swedish speaker

    Lingua House Szkoła Języków Obcych Coaching&Training House
    Feb 2018 - Apr 2019

    VIP Account Manager

    Royal Panda
    Apr 2019 - Jan 2021

    CRM Coordinator

    Betsson Group
    Jan 2021 - Mar 2022

    Country Manager - Poland

    Soft2bet
    Mar 2022 - Oct 2022

    Casino Retention Manager

    NabuMinds
    Oct 2022 - Apr 2024

    CRM Operations Lead

    Yolo Group
    Tallinn, Harjumaa, Estonia
    Current Company
    Apr 2024 - now

    CRM Automation Engineer

    Wargaming
  • About me

    CRM Automation Engineer @Wargaming

  • Education

    • Turing college

      2023 - 2024
      Postgraduate degree data analytics

      Databases: SQL, MySQL, Relational databases, BigQueryAnalytical Methods: Data cleaning, Cohort analysis, Retention analysis, Churn analysis, Funnel Analysis, Customer segmentation analysis, RFM & CLVData Visualization: Google Spreadsheets, Tableau, Dashboards, Data storytelling, Data presenting, PowerPointDomain Knowledge: Marketing AnalyticsStatistics: A/B testing

    • Uniwersytet śląski w katowicach

      2015 - 2018
      Bachelor of arts - ba literature and german philology
  • Experience

    • Copy-text

      Jul 2016 - Jan 2017
      Freelance copywriter and translator

      Providing translations from Polish to German or Swedish and SEO copywriting in German and Swedish to online sportsbook and casino operators.

    • Senetic

      Jan 2017 - Jan 2018
      Sales assistant

      - Making active sales and acquiring new business clients via cold calling Swedish IT companies.- Maintaining relationships with regular customers.- Running business social media accounts on Facebook and Twitter.- Assisting the marketing department with translations.

    • Lingua house szkoła języków obcych coaching&training house

      Jul 2017 - Dec 2017
      Swedish speaker

      I was responsible for preparing lessons and teaching Swedish to small groups of adults.

    • Royal panda

      Feb 2018 - Apr 2019
      Vip account manager

      - Managed VIP accounts, aligning sales strategies with market trends.- Conducted customer insight research and introduced gamification techniques.- Identified growth opportunities through market-specific surveys, enhancing VIP engagement and retention.

    • Betsson group

      Apr 2019 - Jan 2021
      Crm coordinator

      - Developed and executed CRM strategies to enhance retention.- Implemented automated customer journeys and content localization.- Improved campaign performance through systematic A/B testing.

    • Soft2bet

      Jan 2021 - Mar 2022
      Country manager - poland

      - Devised and executed quarterly commercial strategies.- Improved market share and brand recognition.- Established strategic partnerships and conducted market research.

    • Nabuminds

      Mar 2022 - Oct 2022
      Casino retention manager

      - Managed retention strategy and budget planning.- Optimized costs and improved business KPIs.- Implemented CRM automation and data analysis.

    • Yolo group

      Oct 2022 - Apr 2024

      - Led the team in executing data-driven CRM campaigns.- Improved customer lifecycle management and evaluated ROI against KPIs.- Integrated CRM and marketing automation tools using REST APIs.- Managed segmentation strategies with SQL to target key customer groups.- Handled data integration from various sources to ensure accurate CRM operations.- Collaborated with marketing and data teams to align on goals.- Streamlined CRM processes for better efficiency and results through automation. Show less

      • CRM Operations Lead

        Mar 2023 - Apr 2024
      • Joint Ventures CRM Manager

        Oct 2022 - Mar 2023
    • Wargaming

      Apr 2024 - now
      Crm automation engineer

      - Lead the CRM team to execute key initiatives and improve customer engagement.- Manage segmentation strategies and enhance CRM campaigns using data insights.- Plan and maintain CRM tools, integrating new channels with Python and REST APIs.- Handle data integration from various sources using SQL, ensuring accurate and efficient CRM operations.- Use Tableau to analyze and visualize CRM data, driving actionable insights.- Collaborate with data teams to align CRM data with broader company strategies. Show less

  • Licenses & Certifications

    • Data engineering foundations

      Linkedin
      Jul 2024
      View certificate certificate
    • Cambridge advanced english

      Cambridge english language assessment
    • Python essential training

      Linkedin
      Aug 2024
  • Volunteer Experience

    • Organizing cultural events and festivals

      Issued by Transgraniczne Centrum Wolontariatu on Jun 2011
      Transgraniczne Centrum WolontariatuAssociated with Piotr Trybuś