Nazhad Bari, MBA, PMP®

Experience

• 

  Robi Axiata Limited

  Sept 2014 - Jan 2015

  Network QA Engineering Intern | Network Quality | Planning | Technology

  • Worked on the project “Customer Complaint Optimization.” Provided L3 support to customers by assisting in User Acceptance Testing process related to GSM 3G services on the Complain Management System (CMS) within the SLA timeline• Checked and analyzed Drive Test reports. Determined the core of the problem based on RSCP, Ec/No, CQI and throughput and provided recommendations and appropriate feedback• Performed KPI Analysis. Extracted Ericsson KPI data (Network Daily V7 & HSDPA Cell Throughput) from Ericsson BO, extracted NSN KPI data (NSN Cell level data & NSN Cluster level data) for both hourly & daily from Netact and extracted Huawei KPI data from iManager M2000 (Mobile Element Management System)• Checked and analyzed Alarms (Live/History) using "Citrix Program Neighborhood" software. Checked and analyzed 3G Cluster report and SSV (Single Site Verification) report• Updated database to keep track of CMS using SQL in ‘Microsoft Access’ and extracted system dump from Ericsson OSS .xml dump to .xls file and Ericsson OSS .xml dump, detailed RNC dump from ftp server by using ‘FileZilla Client’. Updated Ericsson network, RNC trend and NSN trend (DRN02 trend) Show less

• 

  Benz Steel Industries Limited

  Mar 2018 - Jan 2021

  QA & Business Analyst

  • Worked as a QA Analyst in ERP migration project to make sure that the new ERP system is integrated with the company processes and operations effectively. Analyzed business processes and created test cases using TestLodge to make sure the integration is operating as per the operations rules. Gained experience in writing and editing test cases, test specifications and other test related documentation including defect tracking• Introduced automation testing to an already out-dated manual test environment. Thereby, reducing testing timeline by 90%, decreasing IT workload by 15% and increasing workflow due to improvement of QA processes• Conducted in-depth end-to-end automation testing on the company website by using Selenium WebDriver using Java for real time integrations which resulted in reduced operation cost and time• In addition to QA responsibilities, worked as a Business Analyst to extract, clean and analyze supplier and end-consumer data from various internal enterprise data warehouses using MS-Excel and MS-Power BI in order to identify various trends in Consumer Buying Pattern, Customer Segmentation, Supply Chain Management, Pricing Considerations, and etc. • Performed expense forecasting through Regression Analysis using MS-Excel to identify unnecessary expenses and provide appropriate solutions for cost effectiveness. Applied risk assessment techniques like Monte Carlo simulation to facilitate project completion with limited resources Show less

• 

  UTest.com, BugFinders.com

  Jan 2021 - Jan 2021

  Software QA Engineer (Freelance)

  • Exploratory Testing on multiple mobile and web projects. Working on migrating manual test cases to Selenium in order to improve regression testing efficiency • Creating and executing test cases. Performing Regression Testing, UI/UX Testing and Cross-Browser Testing

• 

  ILSC Education Group

  Feb 2021 - Jul 2021

  IELTS Invigilator

  • Provided support to the IELTS examinations services and administration by ensuring security and integrity of exam processes. Secured and set up the environment in accordance with the IETLS examination procedures. Efficiently controlled and managed the test environment. • Assisted candidates, dealt with queries raised by candidates and examination irregularities in accordance with procedures. Applied high level of attention to detail, dependability and reliability.• Demonstrated effective communication skills by communicating with a diverse group of English language learners. Show less

• 

  The Pixel Shop

  Jul 2021 - now

  • Leading projects from requirements definition through deployment, identifying schedules, scopes, estimations and project implementation plans, including risk mitigation.• Managed and delivered projects for clients from different industry sectors ranging from financial institutions to legal firm, skincare, automobiles, etc. e.g. Meridian Credit Union, Volvo Cars, Blakes, Manulife Insurance, etc.• Experienced with various CMS platforms like Kentico, Shopify Plus, Umbraco, WordPress, etc. • Coordinated the distribution of team tasks, monitored their progress, and provided progress metrics.• Worked closely with the clients to develop solutions. Designed test cases and led the execution of test cases for multiple projects.• Performed analysis to identify root cause for any defects identified during the release validation process.

  • Assistant Project Manager

    Jun 2022 - now

  • QA Analyst & Scrum Master

    Jul 2021 - Jun 2022