Tokelo Kabi

Tokelo Kabi

Manual Validation Operator

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location of Tokelo KabiCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    Policy Assurance Officer at Airports Company South Africa

  • Education

    • University of the Free State/Universiteit van die Vrystaat

      2006 - 2010
      B.A Integrated Marketing Communication Communication and Media Studies

      Activities and Societies: Soccer Tennis Undergraduate degree in Integrated Marketing Communication

  • Experience

    • Electronic Toll Collection (Sanral)

      Mar 2011 - Feb 2012
      Manual Validation Operator

      • Achieve/exceed department targets and KPI’s• Meet Daily Targets• Data capturing of new transactions• Verifying processes• Transactional Management• Manually verify images• Report Incidents• Configure Validation filters• Accurately retrieve, analyse and update statistics• Compile daily, weekly and monthly stats• Accurate and efficient

    • Electronic Toll Collection (Sanral)[

      Mar 2011 - Feb 2012
      Manual Validation Supervisor

      • Supervising and managing a team• Assigning workload to the operators• Monitoring operators for quality, accuracy and time management• Ensure Key Performance Indicators are achieved or exceeded• Provide reports to Management timeously • Assist with making recommendations and providing intelligence to the business• Train and motivate operators• Ensure administration duties are up to date• Feedback to operators• Flexible

    • RefMoloi Consulting

      Apr 2011 - Sept 2011
      Junior Cooperative Research

      • Being responsible for day-to-day coordination of the project and all routine administrative matters.• Conducting face-face interviews• Completing the questionnaires in full and submitting them timorously.• Cleaning, processing and accurately capturing co-operative and member data.• Ensuring that hard copies are treated as confidential, filed and stored sequentially.• Assuring protection of system and data by performing daily back-ups.• Providing training and support to other data capturers to help them execute their responsibilities.• Demonstrating a strong understanding of, and commitment to, using research for developing a comprehensive co-operative database. Show less

    • Eskom Holdings SOC Ltd

      Mar 2012 - Feb 2014

      • Assist with research• Filing and maintaining an organized office• Travel Arrangements• Screen calls and taking messages• Manage and upgrade Company Web regularly• Planning and arranging events (catering & venue hire)• Monitoring• Liaising with suppliers• Distribution of all related communications• Providing feedback to management on the progress of each event• Follow-up• Arrange supplies and services• Coordinate event activities• Manage finances• Organizing• Team player• Working with various clients telephonically and email, to coordinate the logistics of an event. • Dealing with the need for backup personnel and other last minute issues that may arise for an event. Show less • Provide administrative support during the document and record management lifecycle (i.e. registration, review and authorisation, publication, archiving and disposal) by:• Ensuring the registering of documentation in an approved Electronic Document Management System• Ensuring proper control of the creation and approval process of all new documents.• Ensuring proper control of all updates, review and re-approval cycles of existing documents within my area of responsibility.• Ensuring proper version control and communication of relevant versions or changes to existing documents to all interested parties.• Ensuring that relevant versions are legible, available and readily identifiable to all interested parties.• Ensuring that original and electronic documents are easily retrievable, stored and protected as per prescribed procedures.• Ensuring that documents are retained, archived and disposed of when obsolete as per prescribed procedures.• Facilitating the correct implementation of the DRM policy, standards, procedures and templates.• Sharepoint Consolidation• Reporting on document controls including draft document status, redundant documents, templates, adherence to procedure, training and other document and record management related issues.• Ensuring proper administration of the non-conformance and CPA process in my area, in support of the Management System Owner/Implementation Work Group Representative.• Creating and maintaining the Business Unit/Departmental register and taxonomy to ensure proper organization of BU/Departmental documentation.• Engage with staff and document compilers to ensure documents are up to date and uploaded accordingly.• Achieve ISO 9001• Coordinated all tasks relating to ISO 9001 and partake in Audits Show less

      • Communications and Events Coordinator

        Mar 2012 - Feb 2014
      • Document Controller

        Mar 2012 - Feb 2014
    • Airports Company South Africa

      Nov 2014 - now
      Policy Assurance Officer

      • Implement, manage, facilitate and maintain Policies and Procedure;• Provide support to internal and external stakeholders;• Accurate management of policies and Procedures on ACSA’s Intranet;• Accurate and logical management of master and archive documentation;• Accurate and logical management of electronic filing system;• Assist with training needs analysis of airport refresher training requirements in terms of the Non Conformance Reporting System;• Adhere to corporate governance rules (Budget and governance, travel policy, conditions of employment) and protocol procedure• Conduct training on Policy Management and Non-Conformance Reporting System• Ensure quality checks are carried out;• Produce required documentation/reports on time• Assist with the development of Airfield Standard Operating Procedures• Assist with the development of policies, procedures and working instructions• Document Control Processes• Preparation for EXCO and/or Board Submissions• General administrative functions. Show less

  • Licenses & Certifications

    • Retirement Funds Trustee Training

      Financial Sector Conduct Authority
      Dec 2021