Daniel McKay

Experience

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  TELUS

  May 1996 - Dec 2002

  Program Tester, Call Center Team Lead

  Write and run test scripts for data warehouseAnalyze and flag issuesGive feedback to developers and programmersAttend interviews and train staffSchedule call center employeesListen in on live calls and give feedbackAttend monthly managers meetingsMeet or exceed team sales targets. Retain and grow customer base

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  Rogers Communications

  Jun 2006 - May 2012

  Customer Service Team Lead

  Provide first level technical support over phone and through remote desktop sharingTrain Staff remotely via chat rooms, online video conferencing and by listen in on calls both in real-time and recordingsExplain bills; arrange and collect payments· Activate new products· Educate customers on a variety of products· Promote and sell new products

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  The Business Funding Guru

  Feb 2016 - Oct 2016

  Business Development Manager

  As Business Development Manager I am responsible for improving the organization’s market position and achieve financial growth. Defining long-term organizational strategic goals, building key customer relationships, identifying business opportunities, negotiating and closing business deals and maintaining extensive knowledge of current market conditions. Responsible for working with our internal teams, marketing staff, and other managers to increase sales opportunities and thereby maximize revenue for the organization. To achieve this, I am responsible for finding potential new customers, present to them, ultimately convert them into clients, and continue to grow business. I also work with existing clients and ensure they stay satisfied and positive and make presentations on solutions and services that meet or predict our clients’ future needs. Show less

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  The Business Guru

  Oct 2016 - Feb 2017

  Director of New Merchant Relationships
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  Register Tapes Unlimited

  Mar 2017 - Jun 2017

  Advertising Consultant

  Register Tapes Unlimited, L.P. (RTUI) is a national leader in the creation and distribution of register tape advertisement.Currently, we distribute our products to over 10,000 grocery stores throughout the United States Canada.

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  Knock Knock Marketing

  Apr 2017 - Aug 2018

  Director of International Business Marketing
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  Xp3 West Inc

  Sept 2017 - Aug 2018

  Western Regional Distributor

  Xp3 West Inc. Is Western Canada's exclusive distributor of Xp3 Lab products. Xp3 Lab has over 20 years of success treating over 4 Billion liters of fuel annually in 25 countries around the world. Xp3 is a blend of purely concentrated active ingredients. Containing no retail fillers, no alcohol, no aromatics, no toluene, no naphtha, nor any type of diluting compounds. Xp3 fuel additives are ISO 9001 certified, 100% biodegradable, meet ASTM conditions to be used in all engines including low and ultra-low sulfur diesel engines and DPF equipped engines and, are guaranteed not to void your manufatures warrenty. Show less

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  Names not chosen yet

  Aug 2018 - Jun 2022

  Managing Partner

  Envoronmental Cleanup and Virtual Call Centre comming soon!

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  Self-employed

  Aug 2018 - now

  I am currently co-writing a book with a life coach and working on two of my own. Always open to new projects.

  • Ghostwriter

    Jan 2020 - now

  • Managing Partner

    Aug 2018 - Jun 2022

  • Managing Partner

    Aug 2018 - Jan 2020
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  Direct Cellars

  Jul 2019 - Jan 2020

  Independent Business Owner

  If you enjoy good wine let me share with you the joys of owning your own wine club with exclusive wines from thousands of wineries around the world.

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  Nomi Worldwide

  Jun 2022 - now

  President

  Brand name online retail business