Brett Levert, MBA

Brett Levert, MBA

Senior Technical Support - Call Back team

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location of Brett Levert, MBAGreater Edmonton Metropolitan Area

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  • Timeline

  • About me

    Sr. Team Lead Program Manager, Tech SME - Upwork Professionals

  • Education

    • Concordia University College of Alberta

      2011 - 2013
      BMgt Bachelor Of Management
    • Haskayne School of Business

      2014 - 2016
      Master of Business Administration (MBA) Entrepreneurship
    • NAIT (Northern Alberta Institute of Technology)

      2008 - 2010
      Diploma Management
    • Copenhagen Business School

      2015 - 2015
      International Summer University Program International Business
  • Experience

    • Microsoft

      Jan 2004 - Apr 2006
      Senior Technical Support - Call Back team

      As a member of the call back research team I was responsible for customers who had been escalated beyond a front level technician or had tried several methods to fix an issue. Every case was unique and every customer was irate, many repairs were being done with corporate clients or small businesses. Special Mention: Our team was the one that discovered the cause and temporary fix for the Sasser virus.

    • Sodexo

      Jan 2009 - Aug 2012
      Catering Manager at Holiday Inn

      Worked as part of the Catering team to provide total solutions to clients looking to host events. Anything from weddings and birthday parties to corporate training or annual meetings. Including booking, meal planning, scheduling, room design and decoration, technical setup and audio visual equipment as well as anything else the client required. On the administrative side also played a major role in scheduling of staff, planning with the kitchen, negotiations with suppliers of decorations, audio visual and other specialty items. Also played role in managing during the setup and running of the event. Show less

    • Make Them Work For You Ltd.

      Aug 2011 - Dec 2015
      Director

      I help to direct and manage the efforts of our not for profit's goals of becoming the Wikipedia of politics and politicians in Canada.

    • LeVerb

      Jan 2012 - Jun 2017
      Owner

      The home of "Website Cruise Control"! We develop complete end to end web solutions for offline clients looking to put their online strategy to work for them. We offer design, coding, implementation, maintenance, hosting, marketing and analysis.

    • Unified MMA

      May 2013 - Aug 2015
      Vice President

      Alberta's largest MMA organization which hosts 4-5 events per year with 1000+ in attendance and live stream broadcast online. I ran marketing and promotions (via LeVerb Design Ltd.) for events offline as well as online. Arranged talent (fighters, coaches, ring girls, announcers) and venue staff (waiters, bartenders, videographers, cage setup etc). Assisted with financial planning, budgeting, salary negotiations and revenue collection.

    • Upwork

      Jul 2017 - now

      Upwork Enterprise combines technology with talent sourcing and compliance services. The result is work delivered to you faster and more affordably. Successful ventures are only as good as the people helping you implement and grow your program. That’s why we partner with you to design a solution that aligns with your company’s contingent worker policies, as well as streamline and document engagement processes.Hiring managers using Upwork.com can work with a Enterprise Success Manager like Brett, who will create a custom plan and help execute their project until the work is complete. This includes project consultation, platform logistics, large-scale program implementation, and ongoing maintenance.Visit the link below for more information:https://www.upwork.com/enterprise/ Show less

      • Sr. Team Lead Program Manager, Tech SME - Upwork Professionals

        Mar 2023 - now
      • Senior Enterprise Success Manager

        Apr 2019 - now
      • Enterprise Success Manager

        Jul 2017 - Apr 2019
  • Licenses & Certifications

    • Certified Microsoft Support Technician

      Feb 2007
  • Honors & Awards

    • Awarded to Brett Levert, MBA
      John Douglas Lamarsh Entrepreneurship Scholarship Smith Mack Lamarsh – Barristers & Solicitors Sep 2015