
Brett Levert, MBA
Senior Technical Support - Call Back team

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About me
Sr. Team Lead Program Manager, Tech SME - Upwork Professionals
Education

Concordia University College of Alberta
2011 - 2013BMgt Bachelor Of Management
Haskayne School of Business
2014 - 2016Master of Business Administration (MBA) Entrepreneurship.webp)
NAIT (Northern Alberta Institute of Technology)
2008 - 2010Diploma Management
Copenhagen Business School
2015 - 2015International Summer University Program International Business
Experience

Microsoft
Jan 2004 - Apr 2006Senior Technical Support - Call Back teamAs a member of the call back research team I was responsible for customers who had been escalated beyond a front level technician or had tried several methods to fix an issue. Every case was unique and every customer was irate, many repairs were being done with corporate clients or small businesses. Special Mention: Our team was the one that discovered the cause and temporary fix for the Sasser virus.

Sodexo
Jan 2009 - Aug 2012Catering Manager at Holiday InnWorked as part of the Catering team to provide total solutions to clients looking to host events. Anything from weddings and birthday parties to corporate training or annual meetings. Including booking, meal planning, scheduling, room design and decoration, technical setup and audio visual equipment as well as anything else the client required. On the administrative side also played a major role in scheduling of staff, planning with the kitchen, negotiations with suppliers of decorations, audio visual and other specialty items. Also played role in managing during the setup and running of the event. Show less

Make Them Work For You Ltd.
Aug 2011 - Dec 2015DirectorI help to direct and manage the efforts of our not for profit's goals of becoming the Wikipedia of politics and politicians in Canada.

LeVerb
Jan 2012 - Jun 2017OwnerThe home of "Website Cruise Control"! We develop complete end to end web solutions for offline clients looking to put their online strategy to work for them. We offer design, coding, implementation, maintenance, hosting, marketing and analysis.

Unified MMA
May 2013 - Aug 2015Vice PresidentAlberta's largest MMA organization which hosts 4-5 events per year with 1000+ in attendance and live stream broadcast online. I ran marketing and promotions (via LeVerb Design Ltd.) for events offline as well as online. Arranged talent (fighters, coaches, ring girls, announcers) and venue staff (waiters, bartenders, videographers, cage setup etc). Assisted with financial planning, budgeting, salary negotiations and revenue collection.

Upwork
Jul 2017 - nowUpwork Enterprise combines technology with talent sourcing and compliance services. The result is work delivered to you faster and more affordably. Successful ventures are only as good as the people helping you implement and grow your program. That’s why we partner with you to design a solution that aligns with your company’s contingent worker policies, as well as streamline and document engagement processes.Hiring managers using Upwork.com can work with a Enterprise Success Manager like Brett, who will create a custom plan and help execute their project until the work is complete. This includes project consultation, platform logistics, large-scale program implementation, and ongoing maintenance.Visit the link below for more information:https://www.upwork.com/enterprise/ Show less
Sr. Team Lead Program Manager, Tech SME - Upwork Professionals
Mar 2023 - nowSenior Enterprise Success Manager
Apr 2019 - nowEnterprise Success Manager
Jul 2017 - Apr 2019
Licenses & Certifications

Certified Microsoft Support Technician
Feb 2007
Honors & Awards
- Awarded to Brett Levert, MBAJohn Douglas Lamarsh Entrepreneurship Scholarship Smith Mack Lamarsh – Barristers & Solicitors Sep 2015
Languages
- frFrench
- enEnglish
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