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Nikole Kaihani

Nikole Kaihani

Paralegal

Followers of Nikole Kaihani450 followers
location of Nikole KaihaniNashville, Tennessee, United States

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  • Timeline

  • About me

    Associate Director of Quality Assurance at Advocate Capital, Inc.

  • Education

    • Southeastern Career College (currently Kaplan)

      -
      Paralegal Certificate

    • University of Tennessee-Knoxville

      1995 - 2000
      Bachelor of Science (BS) Communication and Media Studies

  • Experience

    • Feeney & Murray, PC

      Mar 2004 - May 2007
      Paralegal

      Paralegal for a firm specializing in insurance defense.

    • Bell, Tennent, & Frogge

      Aug 2007 - Jun 2008
      Paralegal

      Paralegal for a firm specializing in criminal defense.

    • Allstate Technical Services, LLC - Telecom Division

      Jun 2008 - Jan 2009
      Paralegal

      Paralegal for a short-term contract assignment with one of the industry leaders for the staffing and placement of candidates in the telecom industry.

    • Department of Human Services, Division of Appeals and Hearings

      Apr 2009 - May 2010
      Paralegal

      Paralegal for a long-term contract assignment with Special Counsel to review appeals of Medicaid eligibility for members of the Cluster Daniels group.

    • Ncontracts

      Sept 2010 - Apr 2017

      Manage and support client accounts, up to 200 clients. Facilitate smooth implementation and onboarding for National Accounts. Managed a team of 10 Contract Specialists Managed the Implementation of Client accounts including onboarding, production, training. Created concise summaries of complex agreements, including IT agreements, Leases, Healthcare.Managed large scale projects.Trained clients to use software.

      • Vice President, Contracts

        Nov 2013 - Apr 2017

      • Paralegal Manager

        Oct 2012 - Oct 2013

      • Contract Specialist

        Sept 2010 - Sept 2012

    • Change Healthcare

      Aug 2017 - Mar 2019
      Contract Administrator

    • Advocate Capital, Inc.

      Mar 2019 - now

      • Associate Director, Quality Assurance

        Jun 2023 - now

      • Quality Assurance Manager

        Apr 2021 - Jun 2023

      • Quality Assurance Supervisor

        Mar 2019 - Apr 2021

  • Licenses & Certifications