Maysa Silveira

Experience

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  UniCEUB

  Jan 2011 - Jan 2011

  Journalist Apprentice
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  Eletrocity

  Nov 2011 - Apr 2012

  Office Assistant
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  AeC Contact Center

  Nov 2012 - Jul 2013

  Customer Service Attendant
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  UFVJM - Universidade Federal dos Vales do Jequitinhonha e Mucuri

  Jan 2014 - Jan 2014

  Study Assistant

  An public university located in the Jequitinhonha and Mucuri valleys of Minas Gerais, BR.• Assisted professor and students in the subject of Media Communication, supervised by Valéria Maria Pena Ferreira, from the interdisciplinary Bachelor's degree in Humanities at UFVJM. • Taught basics and helped students with doubts, suggestions and preparation for tests and assignments.

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  UFVJM - Universidade Federal dos Vales do Jequitinhonha e Mucuri

  Jul 2014 - Feb 2015

  Office Assistant

  An public university located in the Jequitinhonha and Mucuri valleys of Minas Gerais, BR.• Forwarded to suppliers the request for materials; Received and transmit phone messages and fax; Received, collected and distributed internal correspondence. • Performed other tasks of the same nature and level of complexity associated with the organizational environment. • Performed collection and delivery of documents and others, to meet requests and administrative needs of the unit. • Administrative support such as answered the phone, operated simple reproduction machines, took notes, opened folders and others. • Sent and control Commitment Notes; Sent e-mails to suppliers; Organized process. Show less

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  RnR Staffing & Consulting Inc.

  Jan 2020 - Jan 2020

  Event Staff

  A Staffing and Consulting agency that offer staffing & logistics for large events and conferences.• Served food and beverage to guests at Credit Valley Golf & Country Club. • Cleaned all work areas, equipment, utensils, dishes, and silverware, and ensured they are stored appropriately in accordance with the instructions given. • Bused and set tables as needed. Performed set up and breakdown of various stations.• Performed side-work other duties as assigned.

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  La Cubana

  Feb 2020 - Oct 2021

  Bartender

  A retro restaurant serving homemade Cuban food, coffees and cocktails.• Assisted management with administrative tasks such as uploading purchase invoices.• Ensuring optimal experience by seating and familiarizing guests with menu with ability to suggest compatible food and beverages, helping to improve customer experience and increase restaurant sales.• Fostering repeat business by getting to know customers and their preferences.• Managed orders and financial transactions, and report cash out using digital Point of Sale system and others delivery apps.• Setting up and tearing down stations, maintaining cleanliness, inventory and daily tasks.• Becoming effective working under pressure, multi tasking and developing interpersonal skills.• Following Smart Serve, Food Handle, Worker Health and Safety and Accessibility for Ontarians. Show less

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  Lowe's Companies, Inc.

  May 2020 - Oct 2020

  Customer Service Associate

  An American retail company specializing in home improvement.• Performed helpful, attentive and friendly service, transferring knowledge about gardening products and guiding customer to locate products from different sections inside the store.• Demonstrated awareness suggesting related items to help customer needs and increase sales.• Watered, organized and maintained plants health and presentation in the Garden Center.• Lifted more than 100lbs.• Performed other duties as assigned. Show less

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  Wildrose Gardening

  Apr 2021 - Sept 2021

  Paisagista

  Serviços de jardinagem e paisagismo em áreas públicas e privadas. Plantio, poda, limpeza, manutenção.

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  Café Bamboo

  Dec 2021 - Jun 2022

  Barista

  An urban café in Espírito Santo since 2007.• Operated industrial coffee machine and industrial coffee grinder, milk steamer, as well as other tools necessary for the preparation of various sophisticated beverages.• Ensured an optimal experience by seating and familiarizing customers with the menu with the ability to suggest compatible foods and beverages, helping to improve the customer experience and increase the sales of the restaurant.• Managed orders and financial transactions, and report withdrawals using the POS systemdigital and other delivery applications.• Assemble and disassemble stations, maintain cleanliness, inventory and daily tasks. Show less

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  Les Artistes

  Jun 2022 - Dec 2022

  Head Bartender

  A restaurant-brewery located in the heart of French Provence.• Managed a large-scale bar, organizing, cleaning, producing, supplying, receiving products, distributing tasks and solving problems.• Coordinated and worked with bar helpers and other bartenders in the division of interspersed tasks at a fast and rhythmic pace, bringing efficiency to daily teamwork.• Handled industrial coffee machine and coffee grinder, industrial whipped cream machine, industrial blender, industrial orange juicer machine, industrial dishwasher, gas beer cooler, industrial refrigerators and cutting tools and other specific tools for the profession.• Manipulated food to produce alcoholic and non-alcoholic cocktails, smoothies, juices, simple and sophisticated coffees, and served different types of beverages, beers, draft beer, wines and spirits.• Setting up and tearing down stations for cleaning and maintenance of equipment and tools.• Worked together with the entire FOH and BOH team of the restaurant to better serve the guests. Show less

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  Toca Escalada Indoor

  Dec 2022 - Apr 2023

  Monitora

  O maior ginásio de escalada da Grande Vitória.● Acolheu e orientou alunos à utilizar o espaço do ginásio. Instruiu e incentivou alunos no progresso com a escalada, com técnicas de segurança, na utilização de equipamentos de escalada, movimentação e consciência corporal.● Manipulou equipamentos de segurança do Top Rope Indoor e executou princípios de segurança utilizados nas áreas acolchoadas dos setores de boulders.● Foi monitora da colônia de férias da TOCA, acolhendo, instruindo e recreando crianças dos 5 a 12 anos.● Foi estagiária de Route Setting no aprendizado de concepções básicas da profissão, assistindo Head Setters, manipulando ferramentas diversas, desmotando e criando novas vias. Foi orientada por Alex Mendes e foi autora de mais de 12 vias distribuidas em 5 diferentes setores. Show less

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  Tommasi Ambiental

  Feb 2025 - now

  Técnica de laboratório