Zahir Memon

Experience

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  Vasai Sahakari trading

  Jan 1996 - Jul 2003

  Retail Sales Manager - Operations

  ❖ Retail sales operations❖ Merchandising of FMCG products❖ Performance Benchmarks (Targets)❖ Implementing & Monitoring Marketing Strategy❖ Negotiations with Dealers and Distributors❖ Cost Optimization and Buying Trends❖ Forecast trend and Stock Planning❖ Space Management❖ monitoring sales performance❖ Achieving Sales Targets and Daily Stock Check❖ Window Display & Promotion❖ Responsible for Development, Documentation and Management of Complete Business Process. Show less

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  Zero Octa Selective Sourcing India pvt ltd (A Kale Group of Company)

  Oct 2003 - Jul 2010

  Senior Auditor - Operations

  ❖ Auditing of all types of Tickets (Published & Nets) Exchange Tktg, TKTA Documents, Refund Notices, MCO❖ Quality Check on Audited tickets and Schedule Check on Raised ADM (Agency Debit Memo)❖ Drafting of Query log to Airline❖ Preparation of Analysis Reports❖ Successfully Meeting of Deadline set by Airline and Company❖ Preparation of Audit completion Reports with Variation in Recovery❖ Updating of Daily Quality and Productivity Reports of Auditors❖ Analyzing of different error trends, before the start of a new audit, by Auditing bunch of selected tickets❖ Briefing the team on new updates received from Airline, error trends and Applying filters with the help of HOTS Show less

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  Animatix Computer Education

  Aug 2010 - Oct 2012

  Business Development Manager

  ❖ Formulation and implementation of strategy of 11 Centers❖ New channel development planning and management❖ Marketing, advertising and promotion planning❖ People-management, motivation, training and development and staffing❖ Appropriate Administration, budgeting, monitoring, reporting, communication.❖ Tie-up with Schools/ colleges/ institutions/societies and other residential colonies.❖ Plan and strategize increase in walk-in to the centers to Achieve set targets.❖ Evaluate Opportunities through Strategic marketing.❖ Handling of centralized Call-Centre for all 11 centers. ❖ Research & Realize opportunities through Customer Acquisition plans❖ Evaluate Courseware developments and marketing programs Show less

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  NIMTS EDUCATION PRIVATE LIMITED

  Jan 2013 - Feb 2021

  Director of Operations

  ❖ Ensuring all operations are carried out appropriate and cost-effective way.❖ Prepares financial and operational analyzed and reports.❖ Improve operational management systems and processes with best practices.❖ Manage the day-to-day activities of one or more department functions as appropriate, and may deputize for the head of the department as required.❖ Examine financial data and use them to improve profitability.❖ Manage budgets and forecasts.❖ Perform quality check and controls.❖ Find new ways to increase quality and customer service and satisfaction. Show less

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  Aptech Learning & Aviation Academy

  Jun 2017 - Feb 2021

  Director Of Operations

  ❖ Identifies improvement areas and implements systems to boost effectiveness.❖ Marketing, advertising and promotion planning and execution.❖ Executes plans designed to meet company goals by changing policies and training employees.❖ Maximize efficiency and increase sales through extensive process analysis and interdepartmental collaboration❖ Set strategic goals for operational efficiency and sales❖ Work with project managers in the development of financial and budgetary plans❖ Analyze current operational processes and performance, recommending solutions for improvement when necessary❖ Develop and implement quality management strategy and plans, including resource, systems, timescales, financials, to support, contribute to, and integrate within, the organization’s annual business plan and long term strategy.❖ To maintain systems to measure performance against established standards.❖ Monitor performance according to agreed standards and take necessary action to communicate/advise/assist according to performance levels.❖ Monitor and inform /communicate/apply standards created/maintained by Head office, and integrate within internal quality management systems.❖ Establish and implement necessary strategy for the improvement and awareness of quality issues across all departments.❖ Plan and manage departmental activities in accordance with agreed budgets and timescales.❖ Liaise with customers, managers and vendors wherever necessary.❖ Arranging Education and job fairs event to attract more students for promotion and up-gradation.❖ Arranging intercollegiate fashion show competitions to target beautiful females for cabin crew training.❖ Arranging of School/College career guidance and counselling events.❖ Arranging IT and Aviation Seminars and programming skill contest in junior and senior colleges. Show less