Lindzey Thomas

Experience

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  Ysgol Clywedog

  Jan 2004 - Aug 2004

  Attainment Tutor/Administrator & Clerk to the Governing Body

  Supporting pupils with behavioural problems in and out of classAttending Governors meetings taking minutes and typing minutes and agenda’s etc

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  Moneypenny

  Sept 2004 - Dec 2014

  Moneypenny looks after calls for businesses of all sizes: from sole traders to multinational corporations. We provide smaller businesses with their own dedicated assistant, someone they know and trust, to handle calls as if based in their office. For larger companies, our award-winning receptionists can either support an existing in-house team or provide a fully outsourced switchboard function. Moneypenny is proud to work in association with:The Law SocietyThe Royal Institute of British Architects: North WestThe Institute of Chartered Accountants in England and WalesThe Home Sale Network Show less Moneypenny looks after calls for businesses of all sizes: from sole traders to multinational corporations. We provide smaller businesses with their own dedicated assistant, someone they know and trust, to handle calls as if based in their office. For larger companies, our award-winning receptionists can either support an existing in-house team or provide a fully outsourced switchboard function. Moneypenny is proud to work in association with:The Law SocietyThe Royal Institute of British Architects: North WestThe Institute of Chartered Accountants in England and WalesThe Home Sale Network Show less

  • Sales Support

    Aug 2009 - Dec 2014

  • PA

    Sept 2004 - Aug 2009
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  Penelope

  Sept 2011 - Dec 2014

  Account Manager

  Setting up new client accounts on the technology based systemRecording client’s auto attendants and voicemailsDealing with system issues and client complaints, invoice queries etcHelping with development, testing and marketing of the productLiaise with technical/IT teams to ensure work is planned and delivered within time framesManaging and planning system improvementsMonitoring system reports/issuesWorking closely with the sales department keeping them up to date on new features etc Show less

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  Spire Healthcare Group plc

  May 2015 - Feb 2016

  Receptionist
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  Star County Textiles

  Feb 2016 - Apr 2018

  Office Team Leader
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  Vigilance

  Apr 2018 - now

  • Head of Customer Relations

    Mar 2023 - now

  • Customer Relationship Manager

    Apr 2018 - Mar 2023