Makayla Patrick

Experience

• 

  Cheney Free Press

  Nov 2004 - Sept 2006

  Reporter

  As a staff writer I covered city news, police/fire news, school district news, wrote columns, was a member of the editorial board, and did paper layout/design work.

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  Sterling Savings Bank

  Sept 2006 - Jun 2008

  Communications Specialist

  As a Communication Specialist, I was responsible for the following:*Maintaining content on company intranet (SharePoint platform)*Member of design team for expanding intranet*Creating/updating forms*Creating/updating manuals and other instructional material

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  Whitworth University

  Jun 2008 - Jul 2023

  My roles in this position include project management, business analysis and process improvement, management of the application development team, development, and system administration. Project Management/Business Analysis: The majority of my time is spent leading campus-wide projects, with the most common type of project being to refine major business processes. I lead teams consisting of stakeholders from across campus (generally ranging from 5 to 25 members and spanning anywhere from 2 months to 3 years). These projects generally start with mapping out existing business processes to realize areas for improvement before gathering full specifications and process flow needed in a new system. These teams work closely with developers as the system is built, providing feedback, participating in testing, and often participating in beta releases. Communication is critical throughout every phase of projects I lead, including communication within the team, to leadership, and to the campus at large. Application Development Team Manager: This team of five oversees many critical campus systems and builds major processes on our business process management platform. I work to create an environment of trust, communication, collaboration, and accountability through regular team meetings, one-on-ones, partner projects, and an open environment where constructive feedback on areas for improvement is welcomed and encouraged. Show less

  • Associate Director, Application Development and Process Improvement

    Jul 2021 - Jul 2023

  • Manager, Application Development & Process Improvement

    Jul 2018 - Jun 2021

  • SharePoint Administrator

    Jun 2008 - Jun 2018
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  Spokane Humane Society

  Jan 2010 - Jan 2015

  Board Director (volunteer position)

  Within my 5 years as an SHS board director, I was board secretary for 2 years and board vice president for 1 year. The board itself is the governing body for SHS. The secretary is responsible for all board communications, managing organization by-laws, and coordinating committee memberships and annual elections among other duties. The VP leads board recruitment efforts and fills in for the president as needed.