Shubham C.

Experience

• 

  JW Marriott

  Nov 2018 - May 2019

  Industrial Trainee
• 

  Reliance Brands Limited

  Jan 2021 - now

  • Administer effective operations of the store on a day to day basis to ensure all international standards of the brand are being met consistently.• Provide product knowledge training to all boutique associates and ensure compliance to all company standards and policies on a regular basis.• Ensure achievement of monthly sales targets along with maintaining a high UPT & ATV and develop fresh strategies to increase revenue.• Evaluate profit & loss statements and handle all cash and stock audits on a monthly basis to be able to maximize growth and efficiency.• Manage all communication with the merchandizing team and retail heads to optimize business opportunities and ensure systematic inventory control.• Prepare weekly and monthly brand reports to monitor individual and overall sales targets as well as to review style-wise sales and place reorders accordingly.• Ensure adherence to operational standards and evaluate individual performance of the team on a weekly basis to be able to constantly increase overall productivity.• Organize all PR events for the brand together with the marketing team.• Overlook customer relationship management in order to build effective relationships and ensure optimal standards of customer service are delivered both pre and post sale. Constant follow-ups to ensure a high percentage of business is generated monthly from existing customers apart from building new customers.• Monitor customer complaints and provide effective solutions in compliance with brand standards.• Maintain store display in accordance with international visual merchandising standards and ensure replenishments as per requirement. Show less

  • Assistant Store Manager

    Mar 2023 - now

  • Senior Fashion Consultant

    Mar 2021 - Mar 2023

  • Fashion Specialist

    Jan 2021 - Mar 2021