Sunil Rao

Experience

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  Taj Hotels

  May 2004 - Nov 2004

  GSA-AHMEDABAD

  Station Incharge

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  Le Meridien New Delhi

  Dec 2004 - Nov 2005

  Steward

  Station Incharge

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  THE BRISTOL HOTEL GURGAON

  Jan 2006 - Dec 2007

  CAPTAIN

  INCHARGE OF RESTAURANTo Project Team Membero Open & Receptive to change o Team Playero To ensure defect free service to our guesto Staff motivation to achieve the goalo Passion for Excellenceo Inventory & Upkeep the Stocko Basic Knowledge

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  Hotel Mansingh Jaipur

  Dec 2007 - Mar 2010

  F&B EXECUTIVE

  As a F&B Executive of Mansingh Hotels& Resorts Limited deputed at Mansingh Hotels, Jaipur. A Five star hotel with extensive F & B Operational, As a F&B Executive reporting to the F & B Manager & taking care of Banquets Mughlai Restaurant and Coffee shop.o Briefing ,De-briefing ,training, up selling the producto Daily operation ,daily & month end report & cost control measureso Staff handling , sales promotion, food festivals, guest feedback report & tele calling

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  Park Inn by Radisson

  Apr 2010 - Aug 2011

  Banquet Manager

  As a Banquet of Sarovar Hotels&, Resorts deputed at Park Inn Hotel, Jaipur. A Four star hotel with extensive F & B Operational, As a Banquet reporting to the F & B Manager. KEY RESPONSIBILITIES• As Assistant Manager Banquet(Park Inn Jaipur) I am Responsible for running catering and facilities - coordinating with guests for resolving their concerns/ needs, ensuring high quality services resulting in customer delight all F&B outlets(Banquets,Multicuisine restaurant(colors).aqua grill, Riva(Bar)• Anchoring all activities for Catering in coordination with Chefs and Managers, thereby achieving delivery, service and quality norms. • Managing all aspects of F & B management from menu planning to monitoring food production and ensuring compliance with quality, hygiene, safety and environmental standards.• Closely interacting with in-house and potential guests to understand their requirements and customizing the offerings and services accordingly.• Actively involved in organizing events like food festivals & parties for corporate clientele and VIP guests involving staffing and resource allocation and deployment.• Inventory management for CGS on weekly & monthly basis for indenting of adequate stocks. • Imparting appropriate training on Menu knowledge, Service Excellence and Teamwork to F&B outlets and coordination with kitchen &support service staff.• Developing the pr &visiting to the different segments of guest to increase my room as well as F&B Revenue. Tele marketing,• executing the total operation of F&B in absence my F&B Manager• maintaining the decorum &discipline of the F&B outlets• Coordinating with front office department to suggest the specialty of the restaurants food and beverage .to meet the budget of restaurant. Show less

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  Fortune Park Hotels Ltd

  Sept 2011 - Sept 2012

  Restaurant manager

  As a Restaurant manager of fortune hotels subsidery of ITC Hotels deputed at Fortune INN grazia Noida A Four star hotel with extensive F & B Operational, As a Restaurant Manager reporting to the F & B Manager.Taking care of Earthen oven restaurant ,Fortune Deli (COFFEE SHOP)& BANQUETS(Fortune in Grazia)

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  Hotel Mansingh Place (Jaipur-Ajmer)

  Oct 2012 - Jun 2015

  Asistant F&B Manager

  Assistant F&B Manager of a 151 room 5 star business hotel which included a multi cuisine coffee shop, a bar,in room dining, extensive banquet banquet operations & meeting rooms. I Was also deputed in Mansingh Palace Ajmer for Heading the Department to take care of Extensive Food and Beverage Operation and Heritage 52 Rooms Responsible for the departmental budgets,staff appraisals,recruitment,training, promotions & event management.worked as Head of the department.o Opening team leader for F&B Operation o Menu planning & food festivalso Unique promotion at restauranto Training classes for keeping consistency in standard & take out maximum outcome from teamo Team motivation thru continuous PCP (Performance checking procedure)o Public Relations for keeping footfall higho Maintaining relationship with the Travel Agent & the corporate bookers for making loyaltyo Planning ,leading from the front & giving the best to company for making the same o Weekly & monthly sales reporto Spending quality time with team to keep their spirit high reducing Retentiono Procuring the best quality raw material and cost effective equipment.o Adherence to organizational Values Show less

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  Sarovar Hotels & Resorts Pvt Limited

  Jul 2015 - Aug 2017

  Food and Beverage Manager

  F&B manager of a 82 room 4 star business hotel which included a multi cuisine coffee shop, a bar,in room dining, banquet hall,banquet operations & meeting rooms.Responsible for the departmental budgets,staff appraisals,recruitment,training, promotions & event management.KEY RESPONSIBILITIES:-• Oversaw the administration and control of the operation of the Food and Beverage Outlets • Accountable for achieving budgeted revenues and profits and maintain the operational and service standards. • Initiated program that standardized employee training which led to increase guest/customer satisfaction • Improved food cost to 27-30% and Beverage cost to 18-20% & payroll cost 14%• Managed staff of 26, plus volunteers• Oragnised different food festival and food promotion including Dawaat-Nizam,Global Sizzler,Awadhi Food festival,Journey to far east,Journeyy from Lucknow to Peshawar and Wrap and Roll ,Global Fusion Cuisine Food Festival to increase the Profit and TRP of the Hotels,• Introduced online promotion coloboration with groupon and Saat wachan Apna Jaipur,Big web Media,Mobioquest m loyal programme to increase the sale of food and beverage department. Show less

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  Park Inn by Radisson

  Sept 2017 - Oct 2020

  Food and Beverage Manager
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  Pride Group Of Hotels

  Nov 2020 - now

  Food and Beverage Manager