Gemma Hilton

Experience

• 

  Oakwood Distribution Ltd

  Feb 2012 - now

  A wholly owned Tesco subsidiary with £33m turnover, Oakwood Distribution are the distributor of DVDs, Games, Books, Cosmetics, Pharmacy and Telecoms to UK Tesco stores. • Prioritise and deliver all seasonal trade and promotional events to maximise sales within stores• Focus my team to deliver accurate goods to stores on time• Analyse and spot trends• Ensure that all Oakwood colleagues are well trained and capable to deliver their roles• Leading a team of up to 40 staff daily to ensure timely delivery of stock to stores• Approving holidays/shift swap requests• Quality control checks• Managing the performance of my team, giving praise and coaching when applicable• Prioritising and managing multiple work loads• Conducting disciplinary meetings, absence reviews, returns to work interviews and investigations• Championing Health and Safety within the warehouse through weekly drivers meetings• Working with managers on opposite shifts to ensure handovers are delivered effectively Show less • Creating booking slots for suppliers to deliver to the warehouse – via phone call and emails.• Use of Microsoft access, excel, outlook and word• Monitoring the shipments out of the warehouse to the stores• Dealing with any store queries via email and phone calls• Monitoring check accuracy levels for the pickers within the warehouse• Raising any delivery discrepancies with the suppliers• Processing returns to the suppliers and organising collections• Creating plans for each shift by checking inbound and outbound figures• Accurate daily reporting of forecasted and shipped figures• Planning production for the warehouse based on agreed SLA’s.• Forecasting production shipments• Liaising with the managers on the warehouse floor regarding any changes to plan (attending daily meetings with managers to discuss the plans) Show less

  • Team Manager

    May 2017 - now

  • Office Administrator

    Feb 2012 - May 2017