Bo Tretta

Experience

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  US Army

  Jan 1980 - Jan 1986

  Soldier

  Veteran’s Preference | Honorably Discharged, 1986

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  Jet Propulsion Laboratory / Mori Associates

  Jun 2007 - Oct 2021

  Managed 5 employees and monitored performance through annual reviews. Trained on skills and best practices to increase confidence and productivity by 20%. Collaborated with internal team members to earn a 90% internal customer satisfaction rating.▪ Elevated the change management process with written procedures to ensure zero unexpected outages.▪ Reviewed and approved change requests in support of mission architecture.▪ Wrote reports weekly on operations changes and statuses to aid leadership in decision-making.▪ Coordinated with partners to enlist notification on changes to the community.▪ Facilitated multiple IT upgrades and software transitions to expand service and architecture.▪ Wrote regulations and procedures for the Monitoring and Response team to maintain compliance.▪ Responded to Infrastructure events including network, storage, power, email, authentication, web servers, web sites and license servers to restore services.Current position involves Information Technology leadership focused on Monitoring and Response of the IT infrastructure and the Change Manager to an organization that is the recognized leader within NASA for robotic exploration of the Solar System. Show less

  • Information Technology Infrastructure Manager

    Oct 2014 - Oct 2021

  • Information Technology Administrator

    Jun 2007 - Oct 2014
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  Morgan Stanley

  Jan 2022 - now

  (VP) Storage/Backup-NA Enterprise Computing