Bogdan Tinta

Bogdan Tinta

Account Manager

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location of Bogdan TintaBucureşti, Bucureşti, România

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  • Timeline

  • About me

    IP & Optical Network Commercial Support Manager

  • Education

    • ALU University - LSS Training - May 2013

      -
    • "Sfantul Sava" high school

      1991 - 1995
      Theoretical and Mathematical Physics
    • Universitatea POLITEHNICA din București

      1995 - 2000
      Computer Science Computer Science and Telecommunications 10 out of 10
  • Experience

    • Ericsson

      Jan 2001 - Aug 2002
      Account Manager

      - Responsible with local business development for Internet Applications: E-commerce; Location Based Services; - Responsible to build-up the most appropriate Core-N team for every new project. - Organization of Ericsson stand in IFABO 2001 fair Romania, Bucharest;- Presentation of DBO Products, VOIP Products and Internet Kiosk to the main IT local distributors followed by trials and future discussions regarding agreements on distribution.

    • CRESCENDO INTERNATIONAL

      Sept 2002 - Oct 2003
      Account Executive

      - In charge with prepare offers for each all important local bids from the IT&C field.- Business management for IT security solutions (RSA, Harris, Cisco) and Network Management Solution – NNM and OPEN VIEW from HP.- Responsible to increase the portfolio by finding other international security vendors, to create necessary competencies, and develop the business.

    • ITD Romania

      Oct 2003 - Feb 2005
      Account Manager

      - Business development for Call Center Solutions, CRM and Help Desk Solutions.- Presentations to the customers, creation and submission of proposals, - Negotiations of the contract, project management for implementation.

    • Alcatel-Lucent Romania SRL

      Feb 2005 - Mar 2013

      - Lead a pre-sales team of 6 people representing different domains included in EMEA Shared Services Competence Center, Customer Desk (IPD, Fix Access, Wireless, Optics, Sw&Sol, Services);- Creating winning B2B proposals for EMEA telecom operators, based on applications products (Next Generation IN, Real Time Converged Charging, HLR/SDM). Projects range from 100k€ up to 50M€.- In // I managed a team of 5 pre-sales engineers for Applications EMEA (Romanian Hub);- Provided Applications Pre-Sales support to EMEA Alcatel-Lucent Customer Units;- People management tasks, work balance, escalations, work prioritization for the team members, etc; Afișează mai puține - Create and manage a team of 6 pre-sales engineers for Applications EMEA Shared Services Competence Center;- Provide Pre-Sales support to EMEA Customer Units;- Offer management for EMEA customers and provide support in clarifications;- Transfer of winning offers towards operations for implementation;- Put in place a development plan for the team members;- Workload management and work distribution inside the team;- Set up SMART KPIs for the team activity with quarterly analysis of achievements and evolution; Afișează mai puține

      • Pre-Sales Customer Desk Leader for EMEA

        Jan 2012 - Mar 2013
      • Pre-Sales Customer Desk Leader for EMEA Applications

        Jan 2010 - Jan 2012
      • Team Leader Applications Bids & Proposals for SEE

        Jan 2008 - Dec 2009
      • Pre-Sales and Tendering Project Manager

        Feb 2005 - Jan 2008
    • Nokia

      Apr 2013 - now

      Commercial Support Manager for IP & Optical Networks portfolio - Support in Quality process, KPIs, statistics and tools for Customer Engineering team (120+ people). - Running different reports about team activity, opportunities, forecasts.- In charge with the training plan and forecast for the team.- In // I am Social Media Advocate for the company. - Lean Six Sigma - Green Belt certified.- Running LSS project with target to reduce company loss by more than 1M euro.- Continuously evaluate, propose, and execute on improvements for existing processes and policies.

      • IP & Optical Networks Commercial Support Manager

        Aug 2017 - now
      • Workforce and Operations Manager

        Jan 2016 - Jan 2017
      • Risk and Commitment Manager for Payment and Charging

        Apr 2013 - Dec 2015
  • Licenses & Certifications

    • 8610 ICC and IZO - Level 3

      Alcatel-Lucent University
    • App Maint and Pro-active Serv - Level 3

      Alcatel-Lucent University
  • Volunteer Experience

    • Volunteer

      Issued by Terapii Bucuresti on Aug 2014
      Terapii BucurestiAssociated with Bogdan Tinta