Pratik Naidu

Experience

• 

  Xploriz markets

  Jun 2015 - Aug 2016

  Business Development Executive
• 

  Neeyamo

  Mar 2017 - Oct 2018

  Client Specialist
• 

  Icertis

  Nov 2018 - Aug 2023

  Requirements gathering: Work with clients to gather and document business requirements for contract management and translate them into functional specifications for the Icertis CLM software.System configuration: Configure the Icertis CLM software to meet client requirements, including customizing workflows, templates, clauses, and other system settings.Testing and Quality Assurance: Conduct unit testing and system integration testing to ensure that the Icertis CLM software is working as expected and meets the client's requirements.User training and support: Train end-users on how to use the Icertis CLM software, including how to create and manage contracts, search for contract data, and run reports. Provide ongoing support to end-users and help troubleshoot any issues that arise.Documentation and knowledge management: Document project requirements, configuration, and testing processes to ensure knowledge transfer and continuity of support.Collaboration with cross-functional teams: Collaborate with cross-functional teams such as software developers, business analysts, and project managers to ensure successful project delivery.Continuous improvement: Identify opportunities to improve the Icertis CLM software or project delivery processes and make recommendations to the project team and clients.Project management: Manage the project timeline, budget, and scope, and communicate project status to stakeholders. Show less Roles and ResponsibilitiesRequirements gathering: Work with clients to understand their business requirements for contract management and translate them into functional specifications for the Icertis CLM software.System configuration: Configure the Icertis CLM software to meet client requirements, including customizing workflows, templates, clauses, and other system settings.Testing and Quality Assurance: Conduct unit testing and system integration testing to ensure that the Icertis CLM software is working as expected and meets the client's requirements.User training and support: Train end-users on how to use the Icertis CLM software, including how to create and manage contracts, search for contract data, and run reports. Provide ongoing support to end-users and help troubleshoot any issues that arise.Documentation and knowledge management: Document project requirements, configuration, and testing processes to ensure knowledge transfer and continuity of support.Collaboration with cross-functional teams: Collaborate with cross-functional teams such as software developers, business analysts, and project managers to ensure successful project delivery.Continuous improvement: Identify opportunities to improve the Icertis CLM software or project delivery processes and make recommendations to the project team and clients. Show less

  • Senior Functional Consultant

    Jan 2022 - Aug 2023

  • Functional Consultant

    Feb 2020 - Dec 2021

  • Associate Functional Consultant

    Nov 2018 - Jan 2020
• 

  Wipro

  Aug 2023 - now

  Sr. Software Engineer/ Sr. Project Engineer