Amanda Mun

Experience

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  University of Wollongong

  Aug 2020 - Oct 2022

  Telemarketing Executive

  Worked as a Telemarketing Executive under UOW Malaysia KDU.- One of the only 3 telemarketers kept on the team to work-from-home during the COVID-19 pandemic.Key responsibilities: - Contact potential customers and handle enquiries through phone calls.- Actively stay informed about latest waivers, promotions and special events offered to spread awareness to potential customers through phone calls.- Manage appointment bookings with education counsellors through phone calls.- Memorise over 60 education programmes including course outline and fee structure to provide information to potential customers through phone calls. Show less

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  Le Méridien Petaling Jaya

  Oct 2021 - Jan 2022

  Food And Beverage Intern

  - Oversaw daily operations, ensuring seamless guest dining experiences in the absence of the manager. - Managed opening procedures and coordinated guest inquiries and reservations with exceptional customer service. - Multitasked multiple roles, including being a hostess, waitressing, and mentoring new team members, while handling guest inquiries and resolving complaints.

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  Foodpanda

  Jan 2024 - Jun 2024

  Talent Acquisition Intern

  - Driving internship hiring for IT, Data Analytics, and HR departments, successfully closing 7 internship positions. - Managed sourcing, screening, and interviews while posting job opportunities on LinkedIn and Facebook. - Designed visually appealing job vacancy posters using Canva to attract top talent.- Collaborated with the People & Culture (social media) team to enhance employer branding, creating engaging job vacancy content, and campaigns.

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  FLYPROJECT

  Jul 2024 - Oct 2024

  Human Resources Administrator

  Key responsibilities: Human Resources, Payroll, Administration & Executive Support- Managed end-to-end payroll, recruitment, onboarding, and employee relations to drive seamless HR operations.- Organized company events and efficiently managed day-to-day administrative tasks.- Provided executive support to directors, including scheduling, travel coordination, and task management.

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  Klook

  Nov 2024 - now

  Talent Acquisition Associate