
Rob Bruce

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About me
Snr Product Manager Merchant Acquiring at Bank of New Zealand
Education

Open Polytechnic
2009 - 2011NC5121 New Zealand Diploma in Business (Level 6)Year Course 2011 570 Introduction to Banking and Financial Service Grade B 2010 550 Business Computing Grade A 2009 400 Accounting Principles Grade B

Wellington College
1981 - 1986
Experience

Bank of New Zealand
Feb 1987 - nowI have end to end ownership of the whole Merchant process, I work with our internal and external stakeholders to ensure positive and sustained customer experience in Merchant Acquiring, I drive campaign analysis and understand the opportunities of improvement for our business. I am responsible for managing the Merchant Portfolio. Understanding the evolution in spend, activation, retention and revenue by bank segment I'm a key provider of business intelligence, Sales MIS Analysis, Competitor Analysis, Portfolio Analysis to drive insight in order to make business decisions Show less
Snr Product Manager Merchant Acquiring
Apr 2012 - nowProduct Manager Merchant Acquiring
Jan 2010 - Mar 2012Data Manager - Merchant Acquiring
Feb 2003 - Dec 2009Various roles at the BNZ including
Feb 1987 - Jan 2003
Licenses & Certifications

ICAgile Certified Professional (ICP) certification
Oct 2018
Honors & Awards
- Awarded to Rob BruceBNZ 2016 Chevron finalist for Product and Technology Bank of New Zealand Jun 2016 2016 BNZ Chevron finalist for Product and Technology The Chevron Awards are BNZ’s highest form of recognition and celebrate those exceptional superstars who live the customer promises, think bold, act brave and are always - together blue. These BNZers role model the BNZ Way and make a real difference for our customers. As a Chevron Finalists I attend a formal dinner in Auckland, with the 2016 Winners being recognised at an overseas event.
Volunteer Experience
Treasurer
Issued by Wellington West Netball on Jan 2011
Associated with Rob BruceLead the Fair Committee
Issued by St Teresa School Karori Lead Fair Committee. on Jan 2007
Associated with Rob BruceChair of the Friends of St Teresa's (FOST
Issued by Friends of St Teresa's Karori (FOST) on Jan 2004
Associated with Rob Bruce
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