Happy Gatera

Experience

• 

  Brand Revolution Limited

  Jan 2012 - Jun 2012

  Marketing & Sales Team Leader

  -Outlets Creation -Freelancers Recruitment-Products Distributions- Sales Team Training & Services -Formulation of Sales Strategy -Sales Reconciliations & Reporting-Stock Distribution Chain Monitoring & Evaluation -Products Development -Inventory

• 

  Yami Yougurt Factory

  Jul 2012 - Nov 2012

  Production,Sales Marketing Executive

  -Production process -Packaging, -Marketing-Sales, -Formulating Sales Strategy-Distribution processes, -Collection & Reconciliations -Timely Reporting

• 

  Airtel Rwanda

  Dec 2012 - Dec 2013

  Sales Marketing Supervisor

  -Channels & Distribution Management-Sales-Stock Distribution & Reconciliation-Leadership & Coaching Sales -Work closely with Freelancers to win markets-Ensure Communications -Monitor Usage Behavior

• 

  Samba Distributors Limited

  Jan 2014 - Jul 2015

  Customer Service Executive

  -Sales -Meeting Customer needs-Products & Services Education-Handling Consumers Complaints-Gathering and Reporting Customer Feedback

• 

  Airtel Rwanda

  Aug 2015 - Oct 2021

  -Business planning for FM Vertical & inputs for the SCM Function (Capex &Opex), -Review of business plan & Operations, -Identification & Deployment of Appropriate Vendors,-Company Assets Management-Compliances & Adherence to Norms for Safety,Security & Employee Health, -Deployment of Relevant Process and Policies, Benchmarks,-Liaison with State Level Authorities & Other Stakeholders, -People development-Facilities Management-Travels Management-V-pot -ERP- Contract management System-Transport Management -Safety and security management, -Procurement process, -Company assets Inventory & controls, -REFM Opex & Capex Projections-Reception Management, -Contract Management

  • Human Resource Associate

    Apr 2018 - Oct 2021

  • REFM & Warehouse support officer

    Aug 2015 - Apr 2018
• 

  QA Venue Solutions

  Oct 2021 - now

  -Operationalization consultancy in establishment,commercialization, maintaining and management of sports venues like arenas ,stadiums across Africa. Currently working on Light House & QAVS Project , Zari court facility management, Amahoro Stadium refurb, 1.1MW solar plant. -Event Risk Management (Health, Safety, Security, Stewarding, Ushering, Compliance, Protocols etc)-Coordinate and oversee BK Arena operations. -Formulate strategies and improve departments performance. -Assist teams to achieve their goals. -Planning, process, compliance & reporting. -Scrutinize financial data and ensure business profitability. -Manage operational budgets and ensure forecasts both Opex & Capex. -F&B Planning.-Perform quality controls and monitor production KPIs to ensure customer satisfaction.-Human resource management. -Suppliers management. -Procurement.-Facilities management. Show less

  • Director of Operations

    Jan 2024 - now

  • Head Of Operations & Consultant

    Oct 2021 - Jan 2024