Paul Byrne

Experience

• 

  IBM

  Jun 2007 - May 2010

  Manufacturing Process Engineer

  Designed processes and drove efficiency across the manufacturing line. Heavily involved in Lean implementation across our integrated supply chain. Also introduced new products to Dublin manufacturing line.

• 

  IBM Inside Sales

  May 2010 - Sept 2011

  ITS Process Leader

  Implemented and managed ITS Service Sales processes across the 7 Geo's in Europe. Worked closely with the sales teams to remove pain points within the process and feedback and resolve issues with our supporting functions across Europe.

• 

  IBM

  Sept 2011 - Mar 2013

  Process & Sales Execution Team Manager

  Managed a team of 10 Process leader who design, implement and improve the sales processes for all brands in IBM (Hardware, Software, Services and Cloud) across Europe.

• 

  Google

  Mar 2013 - Sept 2017

  Currently managing 2 teams in Google, a spam fighting team responsible for protecting Google search in the Spanish & Portuguese language market. The team focus on innovative and sustainable methods of fighting spam on a daily basis.The second team is a business analyst team, who deliver key metrics to the management team and search quality department. The team also build investigative reports on key business problems using data mining, statistics and business process improvement techniques. Show less

  • Trust & Safety Manager - Search

    Jan 2014 - Sept 2017

  • Search Quality Team Lead

    Mar 2013 - Apr 2014
• 

  YouTube

  Sept 2017 - now

  Director of Global Policy Enforcement with additional focus on market responsibility for YouTube in EMEA,

  • Director, Trust & Safety EMEA

    May 2021 - now

  • Emea Manager - YouTube Trust & Safety

    Sept 2017 - May 2021