Bala Showry Allam

Experience

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  JPMobile Inc

  Jul 2003 - Sept 2005

  Sr. Executive Product Management

  Doing Market research, Studying competition, Coordinating Product development, working closely with in house teams, processing change requests, extending help in designing and rework on the UI etc. Assisting the Product Manager and working closely on a day to day basis. Analyzing of RFI’s/ RFP's and answering the draft proposals etc.Independently been responsible for the JPM intranet site developments, Installer GUI's, documentation reviews, updations and design ownership of PM's build track process flow / check lists sheets etc. Show less

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  Motorola

  Oct 2005 - Mar 2009

  Defining product road map plans, writing new requirements, coordinating product development, handling training, support and release management. Work closely with teams across the world with operations in US/Santa Clara/Dallas and India/Mumbai/Pune/Hyderabad. • Responsible for the product road-map, planning, approval, development and delivery.• Responsible for monitoring the Product Development Cycle and review progress of key areas (Functional Specs, Change requests, Test Scripts/plans, User Acceptance Testing & Release etc)• Owned Feature Requests management from Sales Engineering, Customers and Competition. Responding with time-lines and incorporating into product development for delivery.• Owned the customer online forums, extend technical expertise and inputs in to product RFI, RFPs and KB articles for technical support and enterprise customers. • Responsible for worldwide Customer Upgrade line management and Customer churn management.• Responsible for New Product Line extension/new idea incubation, market analysis with product stakeholders worldwide in India, Singapore, Australia and USA. • Owned worldwide responsibility of Daylight Savings (DST) programme management.• Other responsibilities included participating in business development activities and in-house product knowledge share, Good idea innovation panel membership.Releases Experience: Handled the beta/RTM management of Good5.0 SR1 & Good5.0 SR2 Releases in 2007. Been responsible for RTM deployment / Customer management of Good6.0 RTM in Jan 2009. Show less Handled GoodLink Domino and GoodLink Exchange wireless messaging products server component. • Responsible for Good Server product component Requirements Management. • Responsible for reviewing defects, bug triaging, Know Issues, Product Limitations, Device Limitations, and marking issues for engineering, QA, KB & Documentation. • Ownsership for Change Requests.• Owned and delivered support to prepare and publish knowledge base (KB) articles for Technical Support (TS) and Enterprise Customers. • Authored and delivered corporate and technical customer facing presentations.• Owned the online forums and Competition Research activities. Show less

  • Sr.Product Manager

    Oct 2007 - Mar 2009

  • Product Manager

    Oct 2005 - Nov 2007
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  Nokia

  Apr 2009 - Dec 2011

  Product Manager

  Owned Nokia N900 Handset Complimentary Apps portfolio, 2010-11 Nokia N9-00 handsets (Enterprise Productivity Apps, Mobile Device Management including Games, Clock and Essential Utility Applications with Definition of Done (DOD) accountability. • Handled Complimentary apps on N900, support, prioritization, bug triaging and field support for Localization & Operator variants.• Own end to end responsibility of productizing Enterprise Productivity domain portfolio apps, Clock and Accessory domain apps onN9-00, with Requirements, UI/UX designs, and DOD (Definition of Done) Ownership. Role : Business Product Owner (BPO)/Product Manager• Maintained Roadmap of Productivity Domain for Years 2009-2011, 2012&13)• Co-partnered for Mobile Device Management Experiences Elicitation for MeeGo for 2011&2012• Co-partnered for ‘Profiling Experiences’ of Productivity domain...and its strategy for 2012&2013• Owned and delivered GoTo Marketing and Experiences content, ideas and support for N9-00. • Owned the TCO for the product- project deliverables estimated at 550K Euros for N9-00.http://en.wikipedia.org/wiki/Nokia_N9Checkout my work here: http://conversations.nokia.com/2011/06/21/introducing-the-nokia-n9-all-it-takes-is-a-swipe/ Show less

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  OpenText

  Dec 2011 - Oct 2015

  Product Manager

  Product Manager / Owner for OpenText Enterprise Social Media (Tempo Social), OpenText Portal, OpenText Collaboration and Builder Products in Customer Experience Management (CEM portfolio) of the Enterprise BU.• Executed and delivered 3 Major, 6 Service Packs release for Social, Portal, Collaboration and Builder products till date.• Overhauled the Product(s) to be Mobile-First with responsive Bootstrap framework ushering a new life into 15+ year old product code bases.• Owned and delivered business customer friendly In-Context Management (ICM) environment for OpenText Portal Product. • Overhauled the product platform to run HTML5/CSS, Native, Gadget and Widget Applications via Portal in addition to JSR spec developed portlets.• Working on Cloud/Hybrid modelling of Portal and Social products towards a 2016 CY release.• Managed multiple product options and retiring them as required without affecting the customers/business Ex: MS SharePoint Portlets, Content Sever Portlets, PIK+ Portlets• Supporting EMEA, APJ and India subcontinent as the primary contact for Product as SME and PO. Show less

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  Castlight Health

  Oct 2015 - May 2021

  Sr Product Manager
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  Accenture

  Jul 2021 - now

  Software Product Management Manager