Brooke Proctor

Experience

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  Town Of Zebulon

  Jun 2008 - Mar 2015

  Community Center Associate/Intern

  Carried out programs and program evaluations under the direction of Senior Staff, gaining knowledge and first-hand experience. - Served as front line staff, processing payments and tracking program enrollment - Completed analysis of town parks and compiled findings, detailing improvements and highlights - Designed several community programs for children, youth, and adults

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  City of Raleigh Municipal Government

  Mar 2014 - Apr 2015

  Camp Director

  Assisted Community Center Director with programs and events. including summer camps, adult fitness programs, and youth athletic leagues. - Implemented and evaluated a series of pilot specialty camps for students - Worked with team to train and develop part-time staff - Maintained and enhanced communication channels between students, parents, and staff

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  YMCA of the Triangle

  Apr 2015 - Aug 2020

  Sports Director

  Coordinate adult and youth programs within Northern Region YMCAs by forming teams, scheduling games and practices for 3,000 participants and volunteers, and recruiting and training staff. Manage department budget, initiate supply procurement. and conduct cost analysis research. - Improved volunteer retention by 75% by streamlining process and strengthening rapports - Advocated to upgrade management software for registrations and scheduling to provide a smoother experience for members - Served as grant administrator and trained other YMCA staff members around the country on procedure Show less

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  SECU

  Aug 2020 - Jun 2022

  Loan Closing Processor
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  YMCA of the Triangle

  Jun 2022 - now

  Senior Director of Operational Risk