Naphtali K.

Experience

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  Metropolitan Heart & Vascular Institute

  Jan 2003 - Jan 2009

  • Diagnostic Lead

    Jan 2008 - Jan 2009

  • Nurse Clinician

    Jan 2003 - Jan 2008
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  Metropolitan Heart and Vascular Institute

  Jan 2009 - Jan 2015

  Manager of Nursing and Clinical Services

  In my previous role as Clinic and Nursing Manager, I:• Successfully managed over 70 staff for a cardiology clinic with both inpatient and outpatient responsibilities across three hospitals and seven outpatient clinics. • Established solid structure and organization across clinic settings by developing and implementing standard practice, consistent policies, and staff competency.• Developed extensive knowledge of clinic operations and nursing flow during a decade of working within the cardiology clinic and in various roles across the clinic, including non-invasive labs and leadership.• Executed a Lean Management System within the clinic and non-invasive labs, increasing efficiency and employee engagement.• Oversaw the nursing staff across the clinic and non-invasive settings, supporting the growth of our AMI, HF, and TAVR programs.• Established and maintained relationships with physicians and staff while maintaining staff accountability and personal leadership effectiveness. Show less

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  Minneapolis Heart Institute

  Jan 2015 - Jan 2022

  Director Of Clinical Operations

  In my previous role as Director of Clinical Operations, I:• Revamped the entire administrative team by promoting and developing talent and external recruitment, redefining the roles and expectations of leaders.• Handled all clinical operations during COVID, converting almost 100% of in-person care to virtual in less than a week; maintained employee engagement and patient experience, including changes and enhancements in using the Electronic Health Record and remote technologies, while providing education and staff providers.• Developed operational and clinical teams in developing new clinical outreach sites, including negotiating provider contracts, managing the build of IT structure, clinical workflows, and bi-directional provider and staff education.• Drove employee engagement from 78% to 92% in 5 years through tactical and developmental staffing moves; oversaw the whole employee care, ultimately resulting in improved patient care.• Handled and oversaw 4 strategic clinical construction projects from concept development, business case, design, and implementation; developed internal and external relationships with the foundation and external vendors, completing all 3 projects successfully on time and on or under budget while simultaneously managing existing operations and programs.• Contributed to building a Vascular Surgery Program from the ground up, consisting of provider recruitment and engagement, staff recruitment, outreach strategy, and space and equipment resource utilization.• Responsible for the clinical and operational outcomes of over 50 provider cardiology programs in downtown St. Paul, including cardiology, cardiothoracic surgery, vascular surgery, non-invasive imaging labs, cardiac catheterization labs, the structural heart program, clinical and business operations, and accountability for over 340 employees. Show less

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  Allina Health

  Mar 2022 - Nov 2022

  Manager of Operations and Facilities

  In my previous role as Manager of Operations and Facilities, I:• Coordinated Life Safety and Facilities operations for a 380-bed hospital in an urban setting; managed supervisor, carpentry, grounds, painters, and parking services, including physical ramp management.• Worked closely and harmoniously with hospital operations and leadership team; actively led Tiered Safety huddles and hardwiring High-Reliability training hardwiring within my team and leaders.• Managed the hospital beautification project that included the implementation of color-coded wayfinding in the hospital’s interior.• Built and implemented skills in tactically negotiating budgets, facilitating presentations to senior leadership, and bringing implementable concepts to fruition.• Facilitated the addition of sustainable pollinator gardens and green space to the campus.• Ensured all life safety measures were met during the process and that projects were completed to Allina standards while minimizing disruption to patient care and access.• Functioned effectively as the Logistics Chief for impending nursing work stoppage.• Served as the Project Manager for multiple construction projects within the hospital, liaising between hospital senior leadership, contractors, and clinical staff. Show less

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  Banner Health

  Nov 2022 - now

  Director of Cardiology

  In my current role as Director of Cardiology, I:• Provide training and mentorship to staff to enable them to become stronger leaders and enhance their ability to coach individual department-specific staff. Passionate about leading and developing others.• Increased employee engagement from 78% to 92% in four years through strategic and developmental staffing moves; coordinated employee care, resulting in improved whole-patient care.• Spearhead change and streamline physician scheduling processes to improve efficiencies and Cath lab room utilization, ultimately driving clinic volumes.• Develop an organizational structure for areas of accountability; restructured and developed the leadership team to support workflow more efficiently.• Develop and implement ways to bridge the gap between operations and organizational development.• Oversee, direct, and manage strategic clinical construction projects, collaborating with hospital leadership teams to open a cardiac Cath lab at the outreach site.• Establish and nurture partnerships and relationships with physicians and staff by developing trust and providing direct yet compassionate feedback to improve processes and leadership effectiveness.• Spearheaded and coordinated recruitment in a post-COVID era, engaging local talent and bringing the site to full FTE for the first time since 2020. Show less