Jalen Miles

Jalen Miles

Intern

Followers of Jalen Miles446 followers
location of Jalen MilesDallas, Texas, United States

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  • Timeline

  • About me

    Sr Customer Advocate

  • Education

    • University of North Texas

      2014 - 2018
      Bachelor's degree Business Administration and Management, Marketing
  • Experience

    • Athletes First

      Jun 2014 - Jun 2014
      Intern
    • ASICS America Corporation

      Sept 2015 - May 2016
      Customer Service Representative

      Keep records of customer interaction or transactions record detailed inquiries, complaints, or comments as well as take action. Resolve customers’ billing complaints such as exchanges, refunding money, or adjusting bills

    • UPS

      Nov 2015 - May 2020
      Package Handler
    • United healthcare

      Jun 2016 - Sept 2016
      Ccp

      Assist members with reviewing their prescription drug plans, aiding members on the cost of their prescriptions, finding more affordable generic options to the prescription, and finding preferred pharmacy.

    • UPS Freight

      Nov 2019 - Jul 2020
      Delivery Driver
    • Citizens

      Jan 2021 - Sept 2021
      Home Mortgage Consultant
    • TIAA

      Sept 2021 - now
      • Sr Customer Advocate

        Jul 2023 - now
      • Financial Services Consultant

        Sept 2021 - Jul 2023
  • Licenses & Certifications

    • Series SIE

      FINRA
      Nov 2021
    • Series 63

      NASAA
      Dec 2021
    • Insurance Agent, Accident, Health, Life, Variable Life & Variable Annuities

      Texas Department of Insurance
      Apr 2022
    • Series 6

      FINRA
      Dec 2021