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Irene Chen

Irene Chen

Food Server

Followers of Irene Chen893 followers
location of Irene ChenToronto, Ontario, Canada

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  • Timeline

  • About me

    2024 HB. Commerce | Conference Assistant at KPMG

  • Education

    • Toronto Metropolitan University

      2020 - 2024
      Bachelor of Commerce - BCom Major: Hospitality and Tourism Management (Co-op), Minor: Marketing

      Minor: Marketing

    • Laurel Heights Secondary School

      2015 - 2019
      High School Diploma

  • Experience

    • UW Food Service

      Jan 2017 - Oct 2017
      Food Server

      • Greeted customers and offered immediate assistance.• Organized and cleaned work areas for safety and professional appearance.• Packaged food and beverage items.

    • Decorators Corner

      Jul 2018 - Aug 2018
      Assistant

      • Restocked office and break room supplies to maximize team productivity.• Interacted with superior and various experts to address escalated issues.• Assisted operations for organizations, providing direct support to employees and customers.

    • Ted Rogers Students' Society

      Sept 2020 - Jun 2021

      • Team Lead Ambassador

        Feb 2021 - Jun 2021

      • Ambassador

        Sept 2020 - Feb 2021

    • Fit for Business

      Sept 2020 - May 2021
      TedPack - Student Co-Leader

    • Real Fruit Bubble Tea

      Apr 2021 - May 2022
      Barista

      • Operated cash register, collected payments, and provided accurate change.• Prepared numerous varieties of hot and cold drinks with high accuracy and consistently strong customer service.• Described menu items to customers and suggested products based on stated preferences.

    • Hospitality and Tourism Students' Society - HTSS

      May 2021 - May 2023

      • Conduct communication between apparel distributor and the needs of HTM apparel. • Decision on what apparels will be available and the price point of each item. • Work with the VP of marketing as well as the graphic designers make the apparel designs possible for HTM students.

      • Vice President Marketing

        May 2022 - May 2023

      • Apparel Manager

        May 2021 - May 2022

    • TMU K-POP

      Jul 2021 - May 2022
      Marketing Associate

      • Assist with organizing and preparing for event promotions. • Prepare basic graphics for social media advertising • Contribute collaboratively to the rest of the team, working under the presidential team.

    • Marriott Hotels

      May 2022 - Dec 2022
      Guest Experience Expert

    • Institute for Hospitality and Tourism Research

      Oct 2023 - Apr 2024
      Research Assistant

    • KPMG Canada

      May 2024 - now
      Conference Assistant

  • Licenses & Certifications

    • Certificate of Graduation

      The Sustainable Events Forum
      Apr 2023

    • Creating Your Strategic Marketing Plan

      LinkedIn
      Jan 2022
      View certificate certificate

    • Cvent Supplier Network: Certificate of Excellence

      Cvent
      Sept 2021

    • Sustainability Strategies

      LinkedIn
      Jan 2022
      View certificate certificate

    • Critical Thinking for Better Judgment and Decision-Making

      LinkedIn
      Jan 2022
      View certificate certificate

    • Worker Health and Safety Awareness in 4 Steps

      Ontario Government | Gouvernement de l’Ontario
      Feb 2021

    • Cvent Student Certification

      Cvent
      Sept 2023

    • Certification in Hotel Industry Analytics (CHIA)

      CoStar Group
      Mar 2024

    • Strategic Thinking

      LinkedIn
      Jan 2022
      View certificate certificate

    • Food Handler Certification

      TrainCan, Inc.
      Oct 2020

    • Online Marketing Foundations (2018)

      LinkedIn
      Jan 2022
      View certificate certificate

  • Honors & Awards

    • Awarded to Irene Chen
      Intrepid Travel Responsible Tourism Award Ted Rogers School of Management Nov 2023
    • Awarded to Irene Chen
      William B. Pattison Research Fellowship Ted Rogers School of Management Nov 2023
    • Awarded to Irene Chen
      Ted Rogers School of Hospitality & Tourism Management Dean’s List Ted Rogers School Of Management Jun 2021
    • Awarded to Irene Chen
      Peter Fyvie Entrance Award in Hospitality Ryerson University Oct 2020
    • Awarded to Irene Chen
      SJAM Silver Plaque Award Sir John A. Macdonald Secondary School Jun 2019

  • Volunteer Experience

    • ROC Orientation Crew

      Issued by Ryerson University on May 2021
      Ryerson UniversityAssociated with Irene Chen

    • Customer Service Assistant

      Issued by Epilepsy South Central Ontario on Dec 2017
      Epilepsy South Central OntarioAssociated with Irene Chen

    • Teaching Assistant

      Issued by Laurier Enriched Academic Program (LEAP) on Jul 2016
      Laurier Enriched Academic Program (LEAP)Associated with Irene Chen