Craig Altobello

Experience

• 

  Oracle Charter School

  Feb 2009 - Jan 2011

  Math Educator

  Designed and implemented curriculum for Algebra, Geometry, Algebra 2, Pre-Calculus, and Trigonometry.

• 

  Hard Rock International

  Jan 2011 - Jan 2013

  Operations Manager

  -Oversee all operations of the Cafe-Manage a staff of 100+-Planned and executed multiple offsite and outdoor catering/vending events-Areas of responsibility have included Host/Bus, Kitchen, and Bar-Ktchen and Bar cost centers below budgeted labor and cost of sales while under my area of responsibility-Promoted to Learning Coach to oversee all training and developement within the cafe-Experienced in weekly P&L variance reporting and analysis-Experienced in the anual budgeting process Meno dettagli

• 

  716 Food and Sport

  Jan 2014 - Jan 2015

  -Oversee, coach and develop entire management team-Trained and Certified 72 hourly employees in On-Premise and Concessions TiPS with 99% pass rate -Trained entire FOH staff of 100+ employees in both Food and Beverage Programs-Trained entire Bar Staff of 40+ employees in product, process, productivity, sanitation, cost control, and guest service/hospitality.-Developed, created, and implemented forecasting tools for proper product production and staffing-Developed schedule models for hourly staffing to ensure proper coverage while efficiently utilizing labor dollars by department-Assess Management coverage needs and staff management team accordingly-Developed and created Reservation Matrix for multiple event settings Meno dettagli -Recruited for pre-opening management team to ensure a successful and timely open-Analyzed/adapted equipment purchases for FOH to increase work flow production-Assess needs and procure all FOH small wares and overheads staying within both FF&E and OS&E budgets-Develop and maintain relationships with multiple vendors-Researched and made recommendations on the selection of all restaurant software including POS, KDS, Host, Inventory, and Scheduling systems-100% Creative control in the development of beverage program, including the creation of 16 signature cocktails and all beer and wine selections-Assisted in food menu development and final selection-Menu cost and price engineering for both food and beverage to ensure correct pricing to maximize profitability margin on cost of goods sold-Oversee, coach and develop FOH management team-Developed labor forecast model for all departments -Developed, created and implemented policy manual and operational policies and procedures-Developed and implemented training outline for all departments including hiring strategy for 250+ hourly employees-Assisted in the creation of all training materials-Trained and Certified management staff in TiPS Alcohol Awareness with 100% pass rate-Designed community outreach plan to create brand awareness Meno dettagli

  • General Manager

    Feb 2015 - Jan 2015

  • Assistant General Manager

    Jan 2014 - Feb 2015

  • Senior Service and Beverage Manager

    Jan 2014 - Jan 2014
• 

  Joe's Crab Shack

  Jan 2015 - Nov 2016

  General Manager

  -Oversee all operations and financials of $6MM+ restaurant-Manage, coach and develop a management team of 6 and ensure a combined effort to deliver Joe's standards by providing guests with high energy and surprisingly fast service -Forecast daily sales to optimize both labor and food production-Calculate hiring needs and oversee training to recruit, develop, and maintain talent-As a training location/GM, I oversee the training of MITs including multiple GMs and Executive Kitchen Managers-Utilize local sales and marketing techniques to promote brand and drive sales by optimizing daily corporate menu promotions-Work directly with Brand Ambassador to promote restaurant programs, day-part/daily specials -Prepare preliminary field budgets for corporate Meno dettagli

• 

  Pegula Sports and Entertainment

  Jan 2016 - Mar 2020

  -Oversee Accounts Payable/Receivable-Payroll reporting/Accounting Liaison -P&L, COS, and Labor reporting-Budgeting and New business pro-forma for all F&B outlets and special projects-Oversee gift card/comp card programs-Oversee office manager personnelle

  • Director Of Operations

    Jan 2019 - Mar 2020

  • Director of F&B Business and Administration

    Jan 2016 - Jan 2019
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  Self-employed

  Apr 2020 - now

  Hospitality Consultant

  Let me help your team increase profitability through better operational organization and financial reporting & analysis. Learn to see the path and receive the tools to get there for sustained success.

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  Magic Bear, LLC

  Jan 2021 - now

  Owner & Operator