Alex Yap

Experience

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  VBG Network Sdn Bhd

  Mar 2013 - Mar 2014

  Event Planner/Marketing Executive

  • Performed end to end planning and execution of 23 events including floor plan and artwork design, promoter recruitment, budget calculation, cost control, warehouse stock control as well as merchandise replenishment.• Rolled out Facebook marketing campaigns including post and timeline photo design. • Provided product training to promoters and post-event feedback.• Developed strong relationship with suppliers, customers, cosplayers, media and organizers.

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  UCSI

  May 2014 - May 2015

  Advertising & Promotion Executive

  Highlights• Successfully led the participation of 17 major education event including Falcon, Sureworks and the Star Education Fair to successfully achieve 20% increase in new student enrolment.Accountabilities• Carried out end to end advertising and promotion functions while monitoring all expenditures in line with set budget.• Assisted coordinating various events including Education Fair, Open Day and exhibitions including negotiations of book event space, food and beverage supplies, audio-visual equipment as well as venue decorations.• Supported the team in carrying out onsite production and clean-ups while compiling post event reports, evaluations as well as client summaries.• Provided support in producing various collateral including printed materials, brochures and signages.• Performed an array of administration functions including meetings scheduling, travelling arrangements, billing and invoicing, emails and correspondence screening as well as materials and equipment inventory management while ensuring systematic recording of all filings. Show less

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  Smile Team Services Sdn Bhd

  May 2015 - Apr 2018

  IT & Business Development Manager

  Highlights• Spearheaded aggressive company growth and expansion initiative leading to the record-breaking 3-fold profit increase for April 2018.• Successfully implemented an array of cost saving exercise resulting in 30% expenses reduction.• Successfully improved the competency of Company staffs in utilizing IT appliances and services leading to 50% reduction in guest check-in times.• Played an immense role in identifying, sourcing and negotiating best IT solutions leading to 20% cost reductions.• Delivered immaculate Level 1 and Level 2 support resulting in the successful diagnosis and rectification of over 80% of the incidents.Accountabilities• Worked closely Online Travel Agent of SOP implementation, Payment Gateway & Channel Manager on property management, local banks on promotion and marketing campaigns as well as food suppliers on F&B strategies.• Liaised with Online Travel Agent on SOP implementation, contract management, documents submission and troubleshooting.• Rolled out social media marketing campaigns across Facebook, Twitter and WeChat.• Performed system diagnosis and troubleshooting of hardware, software, WIFI and CCTV systems.• Led the installation and maintenance of the latest technologies while assisting in performing daily monitoring of the Leave Management System, Membership System as well as Shared Folder.• Provided end-to-end administrative support Property Management System installation and enhancement, outlet PC rotation setup, Intego Room Card key installation and setup as well as In-House Channel Movie Download.• Formulated and updated the Hotel SOP while providing training to the team on process flows, procedures as well as protocols. Show less

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  WOW Fintech Sdn Bhd

  Apr 2018 - Jan 2020

  IT Assistant Manager cum Project Manager

  Highlights• Championed the design and development of 5 new e-money mobile phone applications culminated with 2.5 times productivity improvement.• Spearheaded the planning and organization of over 15 major conferences, events as well as dinners.Accountabilities• Lead the development of various applications, POS terminal, payment gateway, remittance, API, online management systems as well as corporate websites, e-commerce and social media sites in line with set deadlines.• Conduct requirements gathering, specification development, solution development, user testing as well as application rollouts.• Engage stakeholders in understanding respective needs and specifications while conducting research on industry best practices.• Monitor and control costs to maximize the overall P&L as well as ensure swift resolution of all issues.• Constantly keep abreast with the latest industry trends while driving the adoption of new technologies. Show less

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  Infinitium Group of Companies

  Jan 2020 - now

  Project Manager

  Accountabilities• Develop project scopes and objectives, involving all relevant stakeholders and ensuring technicalfeasibility• Organize and coordinate internal resources and third parties/vendors for the flawless execution ofprojects• Oversee the timely delivery of all projects, ensuring they remain within scope and within budget• Allocate resource and ensure their availability• Prepare a detailed project plan to track progress• Monitor project performance with the helps of appropriate systems, tools and techniques• Manage changes in project scope, schedule and costs with the help of appropriate verificationtechniques• Prepare reports and present them to senior management as needed• Maintain relations with the client and all stakeholders• Analyze and manage risks in order to minimize negative effect on a project• Build and maintain relationships with third parties/vendors• Prepare and review comprehensive project documentation Show less