Michael Tanuwidjaja

Experience

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  UBCO Athletics and Recreation

  Sept 2021 - Apr 2023

  Sports Statistician

  - Preparing stats collection programs prior to the start of each home game- Calling plays and/or inputting plays into stats collection programs- Working with other home events staff to ensure 100% accuracy of in-game stats- Reviewing game files post-game to ensure accuracy

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  IForte Solusi Infotek

  Jun 2022 - Aug 2022

  Business Intelligence Intern

  - Mapped and analyzed business processes for the telecommunication industry, focusing on the order-to-cash (O2C) process- Explored different aspects and applications of insights, datasets and models across functions within an organization through collaboration with the Sales, Project Management and Data Quality teams- Used Salesforce, a customer relationship management software to extract, process and analyze data- Developed dashboards using PowerBI that analyze trends and communicate insights to make better data-driven decisions - Created KPI (Key Performance Indicator) for the Sales Department to evaluate Show less

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  Accenture

  Jun 2023 - Aug 2023

  Data Scientist Consultant Intern

  - Participated and helped in the testing process for a Chatbot for Indonesia's largest telecommunication company (Telkomsel) in collaboration with Meta- Developed components for a machine learning platform ceated to help data migration for Telkomsel- Helped and guided clients in testing, and working through the Chatbot

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  SAP

  Sept 2023 - Jul 2024

  Product Support Engineer

  - Learning and working with SAP’s Business Intelligence application, Analytic Cloud, including keeping up with the bi-weekly updates towards the application- Increasing the team’s overall performance metrics which is calculated by certain KPI such as customer satisfaction, IRTs, ORTs, etc.- Assisting in the product development process of a SAC, which includes documenting, troubleshooting and ensuring that the features added are working as intended- Working with Fortune 500 companies to fulfill their Business Intelligence needs and questions Show less