Gary Stom

Gary Stom

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location of Gary StomMiddlesex, New York, United States

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  • Timeline

  • About me

    Director of Solution Engineering

  • Education

    • University of Rochester

      2002 - 2006
      Bs in economics Accounting and Finance
  • Experience

    • First American Equipment Finance

      Jun 2006 - Jul 2014

      Salesforce.com Administrations and customizationsReport building and business analyticsApplication Install / training and implementationCRM updates and modificationsPush information and recognition to users provided economic analysis on transactionscommunicated financial products to customersprepared documentation and fundings in operationsaudited calculations and documentationcoordinated projects and timelines

      • Salesforce Administrator

        Nov 2011 - Jul 2014
      • Vice President, Project Manager

        Jun 2006 - Nov 2011
    • Conga

      Jul 2014 - Feb 2020

      Analyzed salesforce data models and configurations to implement Conga products and upsell additional Conga automation toolsManaged hundreds of account relationships, offered custom consultations and product demosPerformed data collection through the building of custom report types, formula fields, queries, triggers and workflow rules to retrieve necessary data to feed solutionIntegrated products with 3rd party solutions including eSignature and data cleansing tools Show less

      • Enterprise Solutions Architect

        Jan 2017 - Feb 2020
      • Enterprise Solutions Engineer

        Feb 2016 - Dec 2016
      • Business Analyst

        Jul 2014 - Feb 2016
    • Tethr, a Creovai company

      Feb 2020 - Jan 2022

      Tethr is a cloud-based conversation intelligence platform that combines powerful AI, machine learning and decades of customer experience research to surface contextual insights from phone calls and other customer interactions. Customers are using Tethr to quickly, easily and accurately turn large amounts of unstructured voice of customer conversation data into insights that fuel smarter decisions and improved business performance, enabling them to become Listening Enterprises.

      • Manager, Solution Engineering

        Apr 2021 - Jan 2022
      • Solutions Engineer

        Feb 2020 - Apr 2021
    • Youreka

      Jan 2022 - now
      • Director of Solution Engineering

        Jan 2023 - now
      • Product Manager, Industry Solutions

        Jan 2022 - Mar 2023
  • Licenses & Certifications

    • Salesforce Certified Sales Cloud Consultant

      Salesforce
      May 2016
      View certificate certificate
    • Salesforce Certified Platform App Builder

      Salesforce
      Apr 2016
      View certificate certificate
    • Salesforce Certified Service Cloud Consultant

      Salesforce
      Jul 2016
    • Salesforce Certified Platform Developer I

      Salesforce
      Sept 2016
    • Salesforce Certified Administrator

      Salesforce
      Oct 2015
      View certificate certificate