Satish Dhamapurkar

Satish Dhamapurkar

Officer warehouse - CG marketing an authorised distributor of P&G

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location of Satish DhamapurkarMumbai, Maharashtra, India

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  • Timeline

  • About me

    Supply Chain , Customer Service, Operations Manager (Ex- Philips , Danaher, Zimmer)

  • Education

    • Welingkar Institute of Management

      2011 - 2012
      PGDBA Business Administration and Management, General
    • S.P. Jain Institute of Management & Research

      2017 - 2017
      Supply chain Management Logistics, Materials, and Supply Chain Management
    • Indian Institute of Management, Lucknow

      2021 - 2022
      Supply Chain Management Logistics, Materials, and Supply Chain Management

      Executive Management Advanced Programme in Supply Chain

    • Mumbai University

      2007 - 2009
      Bachelor of Commerce (B.Com.) Accounting and Finance

      Commerce - Finance & Management

  • Experience

    • Procter & Gamble

      Apr 2010 - Aug 2010
      Officer warehouse - CG marketing an authorised distributor of P&G

      Managed order dispatches, daily sales, and stock reporting. Contributed to P&G’s Metro Max Project for business expansion. Ensured accurate and timely distribution of products, maintaining stock accuracy and optimizing warehouse operations to support sales targets.

    • Diageo

      Aug 2010 - May 2011
      P2P Asst. SAP Project

      Coordinated SAP project activities, including vendor and material master database creation, end-user training, and go-live support. Played a crucial role in the successful implementation of SAP by ensuring all necessary data was accurately captured and that end-users were adequately trained for the transition.

    • Philips Healthcare

      May 2011 - Apr 2017

      As CSR I was responsible for meeting revenue targets for Service BU, consistently achieving and surpassing Key Performance Indicators. Reporting to the Regional Customer Service Manager with responsibility to provide commercial and operational support to 50 Field Service engineers and 12 Channel Partners spread across western region of India.Order to Cash Cycle - Managed orders, warranty - AMC CMC contract renewals, Pare part Import Orders, price estimates, and quotations. End user - SAP SD, PM, and MM, SFDC, and Lotus Notes Funnel Tool. Show less

      • Assistant Manager Service Operations

        Dec 2014 - Apr 2017
      • Customer Service Executive

        May 2011 - Dec 2014
    • Nobel Biocare

      Apr 2017 - Apr 2019
      Assistant Operations Manager

      Managed end-to-end supply chain operations for Alpha-Bio Tec business unit across India & South Asia . Enhanced customer service, logistics, and materials management, reducing backorders from 6% to nearly 0% while maintaining operational costs below 4%. Led S&OP process to optimize inventory and reduce logistics costs through various projects. Key projects included launching Alpha-Bio Tec operations, reverse logistics, and implementing an e-commerce mobile application. Export and imports of products. Show less

    • Zimmer Biomet Dental

      Jun 2019 - May 2021
      Supply Chain Manager

      Led customer service and logistics operations for India, leading SAP roll-out projects and establishing new entity operations, including warehouse setup and FDA licensing. Enhanced KPIs tracking and continuous process improvements. Oversaw imports and distribution, including MRP labeling and customs clearance. Led S&OP process and demand planning. Notable projects included SAP implementation, launching Zimmer Biomet Dental entity, and product bundling and distribution initiatives.

    • Edwards Lifesciences

      May 2021 - now
      Manager Channel Operation & Supply Chain

      Led the India distribution management team, Successfully implemented SFDC CRM and Dealer Portal, achieving 100% order automation. Improved inventory planning, increasing holding from less than 30 to 60 days. Chaired the Distributor Management Council, introduced a Distributor lifecycle management Policy, and developed a Performance Dashboard for India and South Asia.

  • Licenses & Certifications

    • Certificate in Export Management

      Welingkar Institute of Management
    • Supply chain management

      S.P. Jain Institute of Management & Research
    • Lean Six Sigma Green Belt

      KPMG India
      Sept 2018
    • SAP Material management

      SAP
      Oct 2015
  • Honors & Awards

    • Awarded to Satish Dhamapurkar
       Best CS Business Support Executive 2013 @ Philips Healthcare Philips Jan 2013 Best CS Business Support Executive 2013 @ Philips Healthcare Annual Awards (Jan 2014)