Satish Dhamapurkar

Experience

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  Procter & Gamble

  Apr 2010 - Aug 2010

  Officer warehouse - CG marketing an authorised distributor of P&G

  Managed order dispatches, daily sales, and stock reporting. Contributed to P&G’s Metro Max Project for business expansion. Ensured accurate and timely distribution of products, maintaining stock accuracy and optimizing warehouse operations to support sales targets.

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  Diageo

  Aug 2010 - May 2011

  P2P Asst. SAP Project

  Coordinated SAP project activities, including vendor and material master database creation, end-user training, and go-live support. Played a crucial role in the successful implementation of SAP by ensuring all necessary data was accurately captured and that end-users were adequately trained for the transition.

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  Philips Healthcare

  May 2011 - Apr 2017

  As CSR I was responsible for meeting revenue targets for Service BU, consistently achieving and surpassing Key Performance Indicators. Reporting to the Regional Customer Service Manager with responsibility to provide commercial and operational support to 50 Field Service engineers and 12 Channel Partners spread across western region of India.Order to Cash Cycle - Managed orders, warranty - AMC CMC contract renewals, Pare part Import Orders, price estimates, and quotations. End user - SAP SD, PM, and MM, SFDC, and Lotus Notes Funnel Tool. Show less

  • Assistant Manager Service Operations

    Dec 2014 - Apr 2017

  • Customer Service Executive

    May 2011 - Dec 2014
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  Nobel Biocare

  Apr 2017 - Apr 2019

  Assistant Operations Manager

  Managed end-to-end supply chain operations for Alpha-Bio Tec business unit across India & South Asia . Enhanced customer service, logistics, and materials management, reducing backorders from 6% to nearly 0% while maintaining operational costs below 4%. Led S&OP process to optimize inventory and reduce logistics costs through various projects. Key projects included launching Alpha-Bio Tec operations, reverse logistics, and implementing an e-commerce mobile application. Export and imports of products. Show less

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  Zimmer Biomet Dental

  Jun 2019 - May 2021

  Supply Chain Manager

  Led customer service and logistics operations for India, leading SAP roll-out projects and establishing new entity operations, including warehouse setup and FDA licensing. Enhanced KPIs tracking and continuous process improvements. Oversaw imports and distribution, including MRP labeling and customs clearance. Led S&OP process and demand planning. Notable projects included SAP implementation, launching Zimmer Biomet Dental entity, and product bundling and distribution initiatives.

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  Edwards Lifesciences

  May 2021 - now

  Manager Channel Operation & Supply Chain

  Led the India distribution management team, Successfully implemented SFDC CRM and Dealer Portal, achieving 100% order automation. Improved inventory planning, increasing holding from less than 30 to 60 days. Chaired the Distributor Management Council, introduced a Distributor lifecycle management Policy, and developed a Performance Dashboard for India and South Asia.