Jan Zoe Nool

Experience

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  TeleAccess Inc.

  Apr 2017 - Jun 2018

  Customer Service Representative

  • Performs customer service activities /receiving incoming calls according to company set standards.• Communicates effectively with customers and resolves customer concerns and/or endorses to appropriate party or to immediate supervisor.• Responsible in processing and encoding customer requests including reactivation requests, Autoload payments etc.• As assigned, introduces new services to the customers that call in to assist in marketing initiatives.• Prepares daily customer requests.• Attends and participates in all training sessions by the company.• All other tasks assigned from time to time. Show less

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  N-Squared eCommerce

  Sept 2020 - Sept 2020

  Content Analyst

  •Uploading and Creation of products.•Designing Home Pages and Category Pages.•Creation of Store Categories and Grouping.

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  University of Makati

  Oct 2020 - Dec 2020

  Teacher Assistant Intern

  • Organized instructional materials for lessons.• Discussed the key concepts and apply psychological principles.• Create and administer integrative games, formative and objective assessments.• Perform recordkeeping duties associated with attendance and quiz calculation.

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  Mind You

  Feb 2021 - Mar 2021

  Psychometrician Intern

  • Handling and Managing various administrative tasks pertaining to scheduling, organization, proper business correspondence and working in a team.• Curating and presenting psychoeducational content for the use of trainings, webinars, and campaigns.• Assisting with interdepartmental operational communications and operations.

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  N-Squared eCommerce

  Feb 2021 - Mar 2021

  Content Analyst

  • Uploading and Creation of Products• Designing Home Pages and Category Pages• Creation of Store Categories and Grouping

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  Teleperformance

  Oct 2021 - Nov 2021

  Recruitment Associate
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  CTU Security and Investigation Agency Inc

  Jan 2022 - Nov 2024

  HR Assistant

  •Handling Government Remittances/Compensation Benefits of Staff and Security Guards.•Responsible for the enrollment, termination and claims of insurance benefit of employees (e.g. Life & Accident, Motor Car, Properties, Performance Bond and CGL).•Manage time-keeping and monitor leave credits.•Endorse fund requests.•Government Liaison.•Entertain Employees concerns and inquiries.•Assist HR Manager for other compliances and tasks that may be assigned.

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  Vavasoftware Corporation

  Dec 2024 - now

  HR Assistant