Michael Riggs

Experience

• 

  Comcast

  Oct 2008 - Aug 2024

  My team and I create written design processes and standards and ensure that our Design teams are knowledgeable and trained on design requirements. We also work with peer teams to ensure that our Design processes link correctly with the processes of upstream and downstream teams. Aside from the standards work, I also manage the Design budget and ensure that our Design teams have the funds to continue operations supporting Comcast Construction. Assisted with the development, training, and implementation of Planning and Design Standards Processes and DocumentationManaged the creation of web-based tools that directly led to the saving of $500k+ per year through enhanced data access and integrity Managed all Fiber Optic Documentation, Planning, and Construction for the South and West sections of the Denver Metro Area Utilized advanced troubleshooting skills and tools to maintain Comcast's Hybrid Fiber/Coax distribution network to ensure excellent service delivery to customers Installed new coax cable services and used troubleshooting tools and skills to resolve customer issues with existing service

  • Senior Manager of Pre-Construction Planning Comcast West Division

    Feb 2023 - Aug 2024

  • Senior Manager of Processes and Standards, Planning and Design Comcast West Division

    Apr 2021 - Feb 2023

  • Engineer 2/3, Planning and Design

    Jan 2019 - Apr 2021

  • Fiber Engineer Construction

    Jan 2016 - Jan 2019

  • Network Maintenance Technician

    Jan 2013 - Jan 2016

  • Residential Cable Technician

    Oct 2008 - Jan 2013
• 

  Amazon Web Services (AWS)

  Aug 2024 - now

  Senior OSP Design Engineer