Damian Cavallo

Experience

• 

  Citi

  May 2004 - now

  Leadership of a multicultural team of application support engineers based in different LATAM countries. We improving application quality and user satisfaction through incident/problem management, process stabilization/automation, change/release control and implementation of early alerts. We work closely with Dev managers and product owners to have the applications aligned with the most highest Risk & Control standards. ICG LATMEX Production Management - Application Support Manager ICG LATMEX Technology Production Services – Apps Support Sr. Analyst for Markets Business. ICG Treasury and trade solution - QA Team Leader. ICG LATMEX Technology Production Services – Apps Support Analyst for Markets Business. Collections Technology - Administration of CACS (AS400)/ECS and Magellan System for GCG business.

  • Applications Support Sr. Manager - Vice President

    Jan 2025 - now

  • Applications Support Manager - AVP

    Aug 2018 - Dec 2024

  • Apps Support Sr. Analyst

    Mar 2015 - Aug 2018

  • QA Team Lead

    Nov 2012 - Feb 2015

  • Apps Support Analyst

    Mar 2011 - Oct 2012

  • System Administrator

    Mar 2008 - Feb 2011

  • Collections Specialist

    May 2004 - Feb 2008