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Muhammad Umer Zafar, PMP(R)
System Engineer National Police Bureau

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About me
Telecom Account Manager @ Mercurial Minds - M.M. | New Business Development | MDM | Two Way Radio | Tetra | DMR
Education

F.G. Sir Syed College, The Mall, Rawalpindi
2001 - 2003HSSC Pre-EngineeringActivities and Societies: Was a member of college football. Active member of Blood donor society in college Passed college with honors in mathematics

Army Public School & College Rawalpindi
1999 - 2001SSC ScienceActivities and Societies: House prefect of Khalid House in School. Member of the debating society
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National University of Sciences and Technology (NUST)
2004 - 2008B.E Electrical (Telecomm) EngineeringActivities and Societies: Elected as president of Telecomm Society in March 2007. Won the first prize in electronics project competition.Awarded with special performance medal on the Annual day of University.

Walden University
2023 - 2024Master of Business Administration - MBA Business Administration and Management, General- Dynamic Leadership- Managing People and Promoting Collaboration- Fostering a Culture of Innovation- Improving Business Performance- Accounting for Management Decisions- Marketing for Competitive Advantage- Sustainable Business Practices and Strategies
Experience

National Police Bureau
May 2008 - Jun 2009System Engineer National Police BureauDeployment of the system Worked as a Field Engineer with Motorola during the deployment phase of the pilot project and was responsible for the commissioning of RF sites and Main Switching Office in Isalamabad. During Commissioning worked on ATS Panels and Generators of Perkins. Also worked on Line Conditioners in order to improve the quality of power that was delivered to electrical load equipment. Fleetmapping Network designing including all the planning involved in making the system more efficient and reliable for the end user. It covers all the operational requirements of an organization and gives guidance on how to design and implement a fleetmap to cover your needs.Designing a code plug Designed all the code plugs for the radios in Islamabad using software TETRA CPS ML (A tool used for the designing of code plugs). Includes the assignment of talkgroups, multigroups, valid sites, user alias, GPS settings, encryption and authentication settings and many others. Programming of Radios Involved in the programming of radios and successfully programmed up to eight radios at a time from the single terminal using the software TETRA CPS ML. Traffic Analysis & Control Monitoring all the traffic of Islamabad-Rawalpindi and managing them like patching two or more talkgroups into one or using the multiselect feature to make announcements using the Elite Dispatch application. Network Monitoring Monitoring servers like NMT, NMS, Motolocator and using applications like fullvision and zonewatch in order to view all the alarms in those application and coordinating with the operations team for rectification of those faults.TECHNICAL TRAININGS• TETRA Dimetra IP R6.1 System by Motorola, 7 weeks (Basingstoke, UK) June-July 2008• E-Learning course of TETRA Dimetra IP R6.1 of Motorola, 2 weeks (Pakistan) April 2008 Show less

MoD Pakistan
Sept 2009 - Oct 2012Project Officer (TETRA Engineer)I am working on TETRA project in Pakistan. The first of its nature in Pakistan. We are having Motorola infrastructure with Sepura as well as Motorola radiosWas involved in the Fleetmapping process in order to make the network more relaible for the end user.Programming of Radios Programmed the radios using Sepura tool Radio Manager (RM) and was able to manage eight radios at a time.Encryption Responsible for carrying out Air Interface & End To End encryption on the Sepura terminals using softwares SKMS & CMC respectively.TECHNICAL TRAININGS• Radio Manager & SKMS Softwares/ Tools by Sepura, 2 weeks (Pakistan) Sept 2009• End To End Encrypyion of Radios using CMC by Sepura, 1 week (Pakistan) Oct 2009 Show less

NASCO - National Advanced Systems Co. Ltd.
Sept 2012 - Apr 2016Telecommunication Engineer (TETRA)a. Team Lead Site Acceptance Test (SAT)/ Customer Point of Contact (POC) NASCO, Kingdom wideManaging own resources & coordination with the sub-contractors.Appointed as the Point of Contact (POC) for customer handling & site acceptance.Represented the company in performing the acceptance test procedures for Handing over of the complete Network.Demonstrated MTS-4 & MW performance for the acceptance for RF Sites.Performed Site Acceptance Test procedures for Dispatch sites including AIE, ETE, LBS, and Logging & Replay station consoles.Liaison with the Back Office, Pre-SAT teams & MSO teams for the better performance in the field with their support.Carried out the test procedures of Commercial Power & Backup generators.Performed civil tests in co-ordination with the sub-contractors.Done the test procedures for the electromechanical part at each site.Understanding the installation requirements from the customers including Telecomm, Power & Civil works and explain them to the sub-contractors or implementation team.Responsible for the completion of SAT document necessary for the Site Handover including all the complete 12 sections & punch list signed, agreed & stamped by both the parties i-e Test performing & Test witnessing.Carried out the successful transition of Network handover in all the 3 regions i-e Eastern, Central & Western.b. Team Lead Operation & Maintenance Western Region ( Jun, 2013 – Dec 13) Makkah ProvinceResponsible for network operations of the whole region.Installed security system Alarms on remote sites for theft prevention.Worked 24/7 in MSO during Hajj operations 2013.c. O & M Engineer Central Region ( Sept, 2012 – Jun, 2013) Riyadh ProvinceWorked on Motorola IP Dimetra 7.0 TETRA System.Worked 24/7 in MSO during Hajj operations 2012.Worked on Emerson’s DC Rectifier & also did the commissioning.Performed commissioning of CCTV Encoder. Show less

Atlas Group
May 2016 - Aug 2017System EngineerSystem Engineer (TETRA/ DMR) PMO Department – Atlas Telecom, UAE (May, 2016 – till date), vendor: Airbus, Commscope, Harris & Tait.Working as a Design Engineer for the In-Building Solution (TETRA & LTE) of the Midfield Terminal Building (Abu Dhabi) Airport project.Involved in the preparation of High Level & Low Level Designs for the world’s largest airport (MTB Project).Carried out the configuration in the TETRA Airbus DXT core network like addition of new base stations, signaling protocols, routing information, Alarms details etc.Worked on the configuration & commissioning of Airbus TETRA Base Stations (TBS).Part of the team proposing solution for In-door coverage of TETRA & LTE for the tunnels.Managing the documentation part of the project from Test Plans, Method Statements to design level documents.Worked on the deployment of DMR Trunking system (Morocco) in order to provide radio coverage on the VHF frequencies.Managing the Control Room of the DMR system, adding groups, managing security encryption, creating new subscribers.Involved in the RF repeater’s optimization in order to get smooth handovers & best network quality for the End Users.Worked on the Dispatch Workstation & AVL (for GPS location of mobile subscribers).Managing the Microwave part of the DMR network, with each site far located from each other.Designing of the fleetmap for the end users as per their requirements & programming the radios with different subscriber parameters.Worked on the power calculations of the DMR solution & later deployed the solar solution for RF & MW repeaters where there is no permanent solution of power. Show less

Airbus Defence and Space
Dec 2017 - Dec 2018Tetra Core EngineerProblem identification, suggesting solutions and implementing it in the field to the Telecom related issues.Responsible for Level 3 support on technical matters related Tetra Core and design recommendationsCarried out the complete execution of the network deployment, configuration and management of the key elements in the infrastructure.Remained as the Point of Contact for the customer in the region in order to resolve all the technical matters which needed support.Carried out the project risk assessment and tried ways in order to mitigate the risk involved in conducting the required tasks. Show less

Mindanos (Pvt) Limited
Jan 2019 - Feb 2024Operational DirectorOperational Head of the organization with managing the operations End – To – End thus maintaining P & L of the organization.Handling the customer complaints, maintaining the minimum quality and addressing the issues in an effective manner.Identifying the potential business in the market and involved in the bidding processes for the successful business.Proposing the Marketing strategy for the clients and customers for new businesses and clients.

Mercurial Minds - M.M.
May 2024 - nowTelecom Account ManagerSpearheaded business development efforts to identify and secure opportunities in the IT and telecommunications sectors, while maintaining strong client relationships at the account level.Managed operations for existing accounts, ensuring client satisfaction through proactive relationship management.
Licenses & Certifications

PMP(R)
Project Management InstituteDec 2016
Motorola
Motorola Solutions
Languages
- enEnglish
- urUrdu
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