Leanne Ngo

Experience

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  Deakin University

  Jan 2003 - Feb 2019

  In my hybrid academic and professional role as Learning Innovations Lead, I had the privilege of leading a talented digital learning team at Deakin University. Recently completed projects:- Led the roll-out of an internally award winning intelligent learning mobile assistant for students, Deakin Genie, in the Deakin Business School and Deakin Law School. Deakin Genie is a mobile app made up of chatbots, artificial intelligence, voice recognition and powered on a predictive analytics engine.- Performed a market landscape of Immersive Reality (Augmented & Virtual) for Business Education.- Designed Teaching Delivery guidelines for delivering active and collaborative on campus, cloud and converged classes and seminars.- Designed physical Learning Spaces for active and collaborative learning including innovating with new and emerging ICT/AV facilities. - Led the enterprise adoption of a customised Wordpress education platform.- Led the Faculty towards an enterprise wide adoption of a video hosting and capture service platform.- Established cloud learning minimum standards for unit and course sites.- Member of the nationally funded ePortfolio in Business Education Office of Learning and Teaching (OLT) research project ($220K+).- Led the enterprise wide adoption of the adaptive learning Smartsparrow platform.Key responsibilities:- Managed and lead the Learning Innovations BCEL (Building Capacity for Enhanced Learning) program: Faculty Academic and Sessional Staff Induction to Teaching and Learning, Assessment, Learning Spaces and Digital Technologies.- Represented on University and Faculty Committees and Working Groups: Faculty Teaching and Learning Committee; Campus Learning Spaces, CloudDeakin Advisory and Operations; and Academic Development Network. - Evaluated and operationalised digital technologies to support teaching practices and student learning experiences.- Scholarship of Teaching and Learning. Show less As Deputy Director of the Bachelor of Commerce at the Deakin Business School, I was part of a multi-disciplinary course director team working harmoniously together to deliver on the aims of the revitalised AACSB & EPAS accredited Commerce program. My key responsibilities were to support key digital learning and student support intervention initiatives, and teaching into the program.Bachelor of Commerce at Deakin: http://www.deakin.edu.au/course/bachelor-commerceCompleted key initiatives:- Transitioned class lectures and seminar to active and collaborative converged learning delivery.- Literacy skills and student feedback.- Resilience Module for students.- Math Literacy suite and support.- Digital Literacy and Professional Literacy module suite.- Academic Integrity interactive and adaptive module.- Established course and unit learning site standards.- Established the Commerce Course Hub site. Show less In this role, I was responsible for curriculum design and digital learning innovation projects within the Faculty of Business and Law, Deakin University. Completed key projects:- Established an assurance of learning (AoL) process for course-wide mapping and alignment of program and graduate learning outcomes, unit learning outcomes, teaching and learning activities with assessment tasks and measures of assessment.- Evaluated new and emerging educational technologies and Learning Management Systems (i.e. Blackboard, Moodle and D2L aka Brightspace) for University wide adoption.- Explored the use of Learning Analytics from Deakin's core Learning Management Systems to inform the enhancement of teaching practices and learning design.- Designed guidelines and standards for creating accessible media rich learning and teaching resources. - Led the digital literacy capability and capacity of academic teaching teams. Show less I was part of the Online Learning Team within the Institute of Teaching and Learning central division at Deakin University. I was part of an expert team of online educators and developers responsible for providing high quality professional development, solutions and support to academics across Deakin University. Completed key projects: - Participated in the development and maintenance of close working relationships with Faculty-based academic staff and Educational Development groups, relevant divisions, other universities and the teaching and learning in higher education community.- Contributed to ITL’s program of professional development (including Professional Development for Casual Academic Staff (PDCAS); Fundamentals for new appointments; specialist topics and online teaching) that is consistent with the University’s Strategic Plan and ITL’s core commitments.- Provided advice and support to academic staff relative to curriculum design and development, including flexible approaches to teaching and learning delivery at both unit and course level. - Represented ITL, as required, on various committees for teaching and learning development. - Evaluated and supported the adoption of university wide digital technologies including: Social media and collaborative applications (WikiMedia, Drupal, Joomla), Learning Management Systems (i.e.Moodle, Blackboard and D2L aka Brightspace), Learning Repository (Equella), and Academic Integrity (Turnitin).- Surveyed and co-wrote the Deakin Strategies for Flexible Education: Recommendations Report. The recommendations laid the foundation for Deakin’s Flexible Education strategy.- Co-led the Graduate Attributes Mapping Tool Project with a prototype. Show less In these roles, I was a valued member of the unit teaching teams within the School of Information Technology at Deakin University. I have had the privileged to engage, inspire, assess and provide feedback to students at both undergraduate and postgraduate levels across subject areas relating to Information Technology, Multimedia and Information Security. Units I have taught face-to-face, online and hybrid modes:Undergraduate Level- SIT161 Principles of Interactive Media - SIT162 Design of Interactive Media System- SIT101 Fundamentals of Information Technology- SIT182 Introduction to Computer Security- SIT263 Interface Design of Interactive Media- MSC228 Information Systems Analysis and Design- SIT202 Computer Networks- SIT284 Introduction to IT Security Management- SIT363 Interactive Media- SIT301 IT Practice (wholly online)Masters Level- SIT763 IT Security Management Show less

  • Learning Innovations Lead | Digital Learning Academic

    Jan 2016 - Feb 2019

  • Deputy Director, Bachelor of Commerce

    Oct 2015 - May 2018

  • Lecturer of Teaching and Learning

    Jan 2011 - Dec 2015

  • Teaching and Learning Consultant

    Jan 2009 - Dec 2010

  • Academic Lecturer and Tutor

    Jan 2003 - Dec 2009
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  Deakin University

  Aug 2020 - now

  I was responsible for key curriculum and digital learning strategic and operational initiatives in the Deakin Business and Deakin Law School. I am supported by a high performing and well respected digital learning innovations team as well as a professional network of experts. Recently completed key projects:- Digital Workplace for the modern workforce, and Learning Spaces for Student projects.- Deakin Digital Learning Environments and Eco-system Future State.- Converted business development opportunities with industry and educational partners into digital learnings solutions.- MBA community hub site and online learning experiences using the Double Diamond design thinking approach.- Organised the ePortfolio Australia Forum & co-lead the ASCILITE Learning Design Special Interest Group (300+ members)- Led the successful online exam process at Deakin Business and Law School within a short span of 6 weeks during the COVID-19 pandemic.- Led the successful transition of 300+ Deakin Business & Law School units to online learning during the COVID-19 pandemic.- Led the capability building program of teaching teams to uplift their digital literacy and teaching capability for brilliant online learning. Show less I was responsible for program management, governance and stakeholder management of 150+ people across Deakin and CAANZ to deliver successfully on the program of work. Project outcomes include providing two critical services and managing multiple workstreams:- Service 1: 'CloudFirst' curriculum renewal of the Chartered Accountants Foundation Program delivered online, start anytime, with authentic digital assessments and invigilated exams. Delivered on an innovative digital solution providing seamless access between the CAANZ and Deakin learners and systems.- Service 2: Developed the Assumed Knowledge learning package CAANZ CA X Professional Program.- Led and managed the program work streams: Student experience and Journey, Digital online exams, Learning design and Multimedia, Academic content and Unit development and Digital solutions and Innovation. Show less

  • Honorary Fellow, Deakin University

    Jan 2022 - now

  • Academic Lead, Deakin Design Reimagining Exams Project

    Jul 2021 - Dec 2021

  • Director, Teaching & Learning Innovations

    Feb 2019 - Dec 2021

  • Program Director, Deakin Business School and CAANZ Project

    Aug 2020 - Jun 2021
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  La Trobe University

  Jun 2022 - now

  Associate Professor

  I lead and coordinate the quality of online programs across the design and delivery , assessment design, teaching practices and learning experiences in the School of Computing, Engineering and Mathematical Sciences (SCEMS).I am also involved in various strategic initiatives across digital education innovations, quality assurance, industry partnership, community engagement, SoTL, cyber security education, women leadership and career mentoring. Some key initiatives include:- Leading the SCEMS Digital Learning and Teaching Innovations initiative to foster a collaborative, supportive and sustainable culture of innovations and good teaching and learning practices in the school. - Leading the Human Factors in Cyber Security, Culture, Education & Awareness subject discipline, teaching delivery and learner experience.- Leading the Women in Cyber initiative at La Trobe University to provide a collaborative and inclusive community through mentoring, networking and events connecting students, academics, professionals and industry to support each other to make an impactful difference in our communities. Show less