Rhonda M. Strong, CAP, OM, CWCA, CEAP, And MESL Certified

Experience

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  First American Bank

  Nov 1984 - May 1990

  Administrative Specialist

  Excellent record of meeting daily deadlines while maintaining highest accuracy rate in the First American system. Provided operational support for Master Card and Credit Line (consumer and commercial) customers. Processed Master Card commercial deposits for approximately 300 merchants and correspondent banks. Monthly transactions averaged more than $1 Million.

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  Tri-Cities Bank

  Jun 1990 - Nov 1991

  Head Teller

  Supervised five tellers; trained new tellers; used communication and problem-solving skills in working with large commercial accounts and dealing with irate customers; mastered general teller duties and regulated main cash vault by ordering and shipping money for the branch; balanced and stocked Automated Teller Machine; kept orderly records for cashier's checks, money orders, counter checks, traveler's checks, and currency transaction reports; and maintained outstanding balancing record.

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  FICOTECH, Inc.

  Dec 1991 - Aug 1994

  Assistant to the Chairman and CEO/Human Resource Manager

  Supported the CEO in every aspect of the business (i.e., travel, preparation for meetings with the Board of Directors, etc.) Initiated the establishment of the HR Department in a new company by researching government agencies. Designed and maintained the company's first employee handbook, procedures manual, and employment application; administered initial job descriptions for each position. Established and maintained personnel records; prepared monthly and quarterly absentee reports; completed enrollment forms and answered employee questions about the company health insurance, and handled Worker's compensation claims and questions. Show less

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  Eastman Chemical Company

  Feb 1995 - now

  Senior Executive Administrative Assistant

  Executive support via extreme calendaring and organization; leadership team support through collaboration and teamwork; serve as a company ambassador for visitors and guests; corporate event planning for off-site workshops, town hall meetings, awards banquets, etc.; mentor new and existing employees; advocate for the administrative professional role;