Lekshmi Raj

Experience

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  Tata Tele Business Services

  Jun 2007 - Jun 2008

  OMC Engineer

  1.Prime responsibility of Motorola CDMA OMCR, monitoring alarms 2.Maintenance and monitoring of entire rest of Maharashtra network on ECI NMS UTSTARCOM, LUCENT ANYMEDIA.3.Familiar with performance and alarm monitoring of SIEMENS, TEJAS, NEC and BG 20.

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  Optiva Inc.

  Jun 2008 - Oct 2009

  NOC Engineer

  1.Monitoring of Mobile Billing Network of various customers {APAC,EMEA,NA}2.Responsible for daily health checks and for the maintenance of the products 3.Manage, Support and Mentor new joinees, leading the shift and making shift schedule for the team.

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  Amdocs

  Oct 2009 - Oct 2010

  Senior Analyst

  1.Proactive monitoring of AMDOCS BSS application in ATT (Mobility) Production environment 2.Handling Priority bridges and other calls related to issues, upgrades, maintenance, and conversion activities3.Document the current status and system conditions on the AMOC Share Point site.4.Lead and SPOC for testing environment of Lightspeed (ATT). Monitoring testing environment, coordinating with the teams for Smoke test, documenting status of applications and outages.

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  Tech Mahindra

  Jan 2011 - Jan 2015

  Project Lead

  1.Business Analyst and Delivery Lead for CA Service Assurance stack.2.Assist Presales team with new opportunities related to CA Assurance.3.SRS collection (RFI, RFQ, RFPs) and Design creation of Service Assurance.4.Preparing and Presenting products presentation, documentations and demos5.Team Management6.Implementation of the Proactive SA journey using multi-vendor COTS like CA, Netcool and EMC Smarts.7.Prepare & Review detailed request for proposals

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  Virtusa

  Feb 2015 - Jan 2020

  Scrum Master

  Department: BT - Consumer Online – MYBT Redesign ( BT UK)Responsibilities:1.Facilitate Daily Standups, Sprint Planning, Sprint Reviews, Sprint Demos, Backlog Refinements and Retrospective meetings for the team.2.Manage implementation, configuration process and own delivery of the project3.Identify, own and remove impediments for the team on a daily basis. Reach out to Organization network to remove impediments before they become blocker.4.Track Metrics of the team progress, productivity and use the metrics to help the team get the most out of self-organization and self-management.5.Provide support to the team using servant leadership and leading by examples6.Collaborate closely with Product Owner and Stakeholders to facilitate release management 7.Assessing the Scrum Maturity of the team and coaching the team for higher levels of maturity.Department: BT – GS – Non Javelin (BT UK)Responsibilities:1.Triage Manager : Making sure the process/project run smoothly, removing obstacles that impact productivity including post live issues2.Prioritizing continuously in accordance with the understanding and validation of customer problems and needs.3.Own the short term roadmaps for MVPs ( Every 2 weeks release)4.Working with cross functional teams to deliver features and significant product5.Engage frequently with dev team, facilitate discussions, provide clarifications and contribute to design activities and decisions.6.Planning the Deployment and Release plans of the Project7.Supporting E2E,UAT and ORT test phases including defect tracking8.Demonstrating superior convincing and influencing skills that ensures alignment between customer and engineering team Show less

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  Netcracker Technology

  Jan 2020 - now

  Senior Project Manager

  Interaction with customer and project teams for analyzing the customer and industry requirements in the areas of data protection, privacy compliance and information security applicable to the implemented solution and automated business process. Facilitation of cross-stream activities. Raising awareness of the project team in the areas of data protection, privacy compliance and information security. Lead and Drive the implementation efforts of solution’ security functions and services accordingly to actual threats, customer’ requirements and industry standards. Adaptation of industry’ standards and best practices in the area of secure system engineering to the designed solution. Identification of non-mitigated security threats and security gaps in the designed solution. Work with multi-geography cross functional teams to deliver the end objective. Managing security acceptance of the implemented solution (including penetration testing, configuration checks and security testing cases) Show less