Akshaya Kumar

Experience

• 

  Reliance Retail

  Apr 2009 - May 2009

  Intern

  - Conducted store audit and verified labour records for compliance at over 30 outlets in Chennai.- Prepared a digital manual to enable and assist managers across outlets to maintain such compliance.

• 

  AC Nielsen

  Apr 2010 - Jun 2010

  Intern

  - Assisted in assessing and analysing purchase trends for various FMCG and related products through surveying.

• 

  Cognizant

  Sept 2011 - May 2014

  - Took over as lead for the testing of the post-live release of the pilot web application for the same MNC.- Led a team of 5 people for the Phase II release of the web application.- Involved in several automation regression testing projects. - Core resource in the testing of the pilot web application project for applying and renewing insurance online for a major multinational company based out of the USA. - Assisted in the rating logic testing for the Company's induction of their commercial automobile insurance offerings for the state of Massachusetts.- Tested high complex premium rating logic in the automobile compensation sector.

  • Programmer Analyst

    Aug 2012 - May 2014

  • Programmer

    Sept 2011 - Aug 2012
• 

  DZine-hub

  Jun 2014 - Jun 2021

  Client Engagement Manager

  - Part of the pre-sale process, particularly in terms of identifying the ideal ecommerce strategy for the client.- Overseeing the design and development process of the clients' website to ensure that the requirements are met.- Specialised knowledge in working with and integrating multiple payment methods like PayPal, SagePay, Stripe, Braintree, etc.- Experience with multi-channel selling across various e-commerce marketplaces such as eBay, Amazon, cDiscount, and Etsy, amongst others.- Experience in syncing the website with SaaS based dynamic email personalisation systems. Show less

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  Paperflite

  Jul 2021 - now

  Customer Success Manager