Devon Warren

Devon Warren

Customer Service Rep

Followers of Devon Warren106 followers
location of Devon WarrenMarlette, Michigan, United States

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  • Timeline

  • About me

    Digital Marketing Team Leader at Oetiker Group: Enhancing the User Experience!

  • Education

    • Kingston High School

      2000 - 2007
      High School General Education

      Activities and Societies: National Honors Society Senior Band Varsity Cheerleading Senior Dance

    • Central Michigan University

      2007 - 2011
      Bachelor's Degree Business, Management, Marketing, and Related Support Services
  • Experience

    • Soaring Eagle Casino & Resort

      Jan 2010 - Sept 2012
      Customer Service Rep

      As a Customer Service Rep, I worked within the Players Club department. I assisted customers with all needs pertaining to their loyalty rewards card. I also assisted in promotional events hosted by the Soaring Eagle Casino.

    • Oetiker Group

      May 2010 - now

      I am responsible for the digital marketing presence for all regions of the Oetiker Group. I manage the corporate website, social media platforms, email marketing and CRM marketing training for all regions. I maintain all corporate marketing collateral on the company portal. I also work closely with the marketing and sales teams in each region to assist in providing necessary marketing materials, such as tradeshow graphics, brochures and presentations. I worked closely with the marketing teams in each of our regions across the globe. I assisted regions with marketing collateral, such as tradeshow graphics, as well as train them in new marketing software programs. I also maintained digital marketing for the Americas through email marketing, and globally through the company website. I assisted with all marketing projects for the Americas region. I coordinated and maintained email marketing for the Americas. I conducted market research for various key industries in an effort to support Sales. I assisted the Americas region marketing department with various projects. My main responsibility was market research.

      • Digital Marketing Team Leader

        Jul 2017 - now
      • Global Marketing Associate

        Feb 2015 - Jul 2017
      • Marketing Associate

        Sept 2012 - Feb 2015
      • Marketing Intern

        May 2010 - Sept 2012
  • Licenses & Certifications

    • GDPR Compliance: Essential Training

      LinkedIn
      Oct 2019
      View certificate certificate
    • Business Analytics Decision Making with Data

      Northwestern University - Kellogg School of Management
      May 2024
      View certificate certificate